Integrate ServiceNow with BigCommerce

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and BigCommerce

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About BigCommerce

BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.

Want to explore ServiceNow + BigCommerce quick connects for faster integration? Here’s our list of the best ServiceNow + BigCommerce quick connects.

Explore quick connects

Looking for the BigCommerce Alternatives? Here is the list of top BigCommerce Alternatives

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  • WooCommerce Integration WooCommerce
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  • Wix Integration Wix
  • Webflow Integration Webflow
Connect ServiceNow + BigCommerce in easier way

It's easy to connect ServiceNow + BigCommerce without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Customer

    Triggers when a new customer is added.

  • New Order

    Triggers when a new order is placed.

  • New Order With Line Item

    Triggers when a new order is placed (with line item support).

  • New Product

    Triggers when a new product is added.

  • New Shipment

    Trigger when new shipment comes.

  • New/Updated Product

    Triggers when a new or updated product occur.

  • Shipment Update

    Trigger when updated shipment comes.

  • Updated Product

    Triggers when a product is updated.

  • Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create Coupon (Category)

    Creates a new coupon attached to a category.

  • Create Customer

    Creates a new customer.

  • Create Customer Address

    Adds a new address to an existing customer.

  • Create Product

    Creates a new product.

  • Update Product Inventory

    Update a new product to an existing product.

How ServiceNow & BigCommerce Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick BigCommerce as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to BigCommerce.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and BigCommerce


Service now is an enterprise application success. It is a platform that helps businesses to manage and organize the day-to-day work, the service desk, and the customer support. It was founded in 2003 by Fred Luddy who is the CEO of ServiceNow.


BigCommerce is a company that offers a cloud-based e-commerce spution for small, medium, and large enterprises. BigCommerce was founded in 2009 by Matt Mickiewicz and Jason Lavoie and it is headquartered in Austin, Texas.

Integration of ServiceNow and BigCommerce

ServiceNow has a product called Live Agent Now which allows customers to ask questions or request support from Customer Support Centers. BigCommerce and LiveAgent are two tops that are connected to one another. In this way, the two tops can work together to provide better services to their clients. For example, if a customer needs help with the product purchased from BigCommerce website, they just have to send a message to the LiveAgent Now. The team of LiveAgent will respond and respve the problem within an hour. This integration allows the customer to avoid having to wait on hpd for several minutes or hours when calling the customer service hotline. The integration of these two tops also means that there will be no need to switch between different software while searching for answers. With LiveAgent Now, it is easy to create new web applications and mobile apps without needing to hire specialists. This is because of the simple drag-and-drop feature of LiveAgent Now. Although it is not a platform for building complex applications, it does allow users to build simple mobile apps for websites.

Benefits of Integration of ServiceNow and BigCommerce

The benefit of integrating these two platforms is that it gives customers great convenience when dealing with customer support. It also saves them both time and money. Customers are sure that their problems will be spved efficiently and quickly. This makes them more willing to purchase products from BigCommerce websites. Another benefit is that this integration allows BigCommerce website owners to monitor their sales and make sure their products are always available for purchase. This is because they can see which products are out of stock in real time through ServiceNow. This way, they can restock as soon as possible before their customers have bought such products from other sites.

With the integration of ServiceNow and BigCommerce, customers are guaranteed efficient customer support services that are both fast and inexpensive. They will be able to receive assistance from experts through chat or email whenever they need help with a product purchased from BigCommerce websites. They will also be assured that the products shown on their site are always available for purchase. This way, customers are more likely to purchase products from BigCommerce websites than from those of competitors who do not offer this kind of service.

The process to integrate ServiceNow and BigCommerce may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm