ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.
Arthur Online is a one-of-a-kind property management system. It brings together property managers, tenants, contractors, agents, and owners in one place.
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Triggers when a new record is created.
Triggers when a record is update.
Triggers on the creation of a new document.
Triggers when a new task is added.
Triggers when a new tenancy is added.
Triggers when a new viewing is added.
Triggers when a unit becomes available to let.
Triggers when a task is updated.
Triggers when a tenancy is updated.
Triggers when a viewing is updated.
Creates a new record in a table.
Update a old record in a table.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
ServiceNow is a cloud computing company which provides sputions to the IT departments for managing their customers’ requests. On the other hand, Arthur Online is a web application developed by the ServiceNow. It is developed to handle the service requests made by the users of the customer. It is an online portal where the users can access the details of their requests or their account information. These requests are categorized into different sections like service requests, complaints, warranty, etc. Arthur Online can be accessed by the users through an internet browser. ServiceNow is well known for its help desk software and the cloud-based platform that helps companies in automating their business processes. The system can be integrated with other applications which makes it easier for the users to manage their requests in an organized manner.
Arthur Online can be integrated with other applications to provide a better experience to the users. Moreover, the integration of Arthur Online with ServiceNow makes it easier for companies to manage their customer’s requests in a better way. In this section, I am going to discuss the benefits of integrating Arthur Online with ServiceNow.
Integration of Arthur Online with ServiceNow allows companies to manage their customer’s requests in a more organized manner. It gives a clear idea of how many requests have been made by their customers and the status of each request. This helps in optimizing the process of handling customer’s requests and prevents companies from making mistakes while providing a specific spution to a particular issue. Also, it helps in improving customer satisfaction as they will get their requests respved on time. This further helps in improving the reputation of the company among its customers. Also, it helps in improving the productivity of employees as they can work more efficiently. This integration results in reduced costs as the company requires less number of employees to handle all types of customer requests. It also reduces errors while handling requests by providing a centralized repository which stores all information related to various types of requests made by the customers. This helps in improving customer satisfaction and saves time and money while respving issues raised by the customers.
In conclusion, ServiceNow has brought a revputionary change in the world of IT industry by providing a cloud-based platform that helps in automating business processes. The platform has helped various companies in saving time and money, while providing a better experience to their customers. Additionally, it has helped in reducing errors and improving productivity. A lot of companies have tried using this platform and have succeeded in making it one of their most valuable assets. Moreover, most organizations use this platform to respve issues raised by their customers and earn more profits by enhancing their reputation among the customers.
Work Cited
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