Integrate ServiceNow with Appy Pie Chatbot

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Appy Pie Chatbot

  • No code
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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Appy Pie Chatbot

Appy Pie Chatbot is a powerful and easy-to-use no-code chatbot builder. It helps you make your own chatbots for your business with minimum effort.

Want to explore ServiceNow + Appy Pie Chatbot quick connects for faster integration? Here’s our list of the best ServiceNow + Appy Pie Chatbot quick connects.

Explore quick connects
Connect ServiceNow + Appy Pie Chatbot in easier way

It's easy to connect ServiceNow + Appy Pie Chatbot without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Chat

    Triggers when the chatbot conversation is completed.

  • New Chats Data

    Triggers whenever a user interacts with the chatbot selected during integration.

  • Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How ServiceNow & Appy Pie Chatbot Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Appy Pie Chatbot as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Appy Pie Chatbot.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Appy Pie Chatbot

ServiceNow is a cloud-based IT service management platform. It is used by enterprises to manage their IT services and provide the best possible customer experience. ServiceNow provides a variety of applications, including:

Asset Management

IT Service Catalog

Incident Management

Problem Management

Request Fulfillment

Service Desk

Self-Service Portal

Spution Manager

Appy Pie is a mobile app development platform that allows developers, businesses and entrepreneurs to create their own iOS and Android apps without the need for programming skills. The company was founded in 2012 and has offices in Delhi, New York and Gurgaon. Only novices can make use of the Appy Pie platform, while experienced developers can create their own apps using the Appy Pie API.


Integration of ServiceNow and Appy Pie Chatbot

In order to integrate ServiceNow and Appy Pie Chatbot, we need to prepare an SDK for both of them. We have already prepared the SDK for Appy Pie Chatbot. Now, we need to create one for ServiceNow. We will look into the details after covering the second section of this paper.

Benefits of Integration of ServiceNow and Appy Pie Chatbot

  • Open Source – Open-source platforms come with all the benefits of working on a platform that has been tried and tested by many users. As it is, Appy Pie Chatbot is open source, so users can take a look at its code and see how it works. Open source apps are also highly customizable and can be integrated with external platforms very easily. In addition to this, there is a huge support community for open-source frameworks, which means that you never have to worry about support if you run into issues with your app. 2. Customer Engagement – With the help of open-source platforms such as Appy Pie Chatbot, small businesses can get a leg up on their larger competitors by taking advantage of low costs and better customer engagement. 3. Customization – The advanced CMS capabilities offered by the Appy Pie Chatbot framework allow businesses to customize their app to match their brand identity. They can also promote special offers to customers directly from within the app. 4. Better User Experience – Appy Pie Chatbot comes with several features that make it easier for users to find the information they need and accomplish tasks quickly. These features include. NLP – Natural Language Processing enables users to interact more naturally with the app through sentences instead of pre-defined commands or menus. Automated Actions – Users can automate repetitive tasks via macros so that they don’t have to do them manually every time they want to complete them. Smart Reply – Users can send quick replies to incoming messages rather than typing long responses. 5. Cost Effective Sputions – Small businesses can take advantage of lower costs associated with open source sputions such as Appy Pie Chatbot. This not only allows them to cut costs, but also invest more of their resources in differentiating themselves from their competitors. 6. Easy Maintenance – One of the biggest benefits of using open source software is that maintenance is easy because you don’t have to pay any license fees or hire an IT team to update your system. 7. Increased Productivity – Open source platforms like Appy Pie Chatbot allow small businesses to save time that they would otherwise spend on developing complex systems from scratch. This frees up their employees so that they can focus on other important tasks such as increasing productivity and improving customer satisfaction. 8. Stronger Security – Security is one of the most important things when considering whether or not to use a new platform, especially for businesses that handle sensitive data such as credit card information. With open source sputions like Appy Pie Chatbot, security is built in and doesn’t require additional work from IT teams. 9. Transparent Licensing – Most open source frameworks like Appy Pie Chatbot use transparent licensing models that allow users to know what they are paying for and what value they are getting in return for each transaction. 10. Advanced Features – Open source frameworks offer advanced features that would be difficult or even impossible to build on top of closed source sputions in house or through third party vendors, especially in small businesses with limited budgets. 11. Ease of Integration – As mentioned earlier, open source frameworks like Appy Pie Chatbot integrate well with other platforms, which allows users to connect them together seamlessly and easily with little effort. 12. Cutting Edge Technpogy – Many open source frameworks are built on cutting edge technpogies such as HTML5 and other web standards that allow them to take advantage of new features as soon as they are released without having to wait for developers to build new functionality in house or through third parties. 13. Easy Learning Curve – Since many open source frameworks like Appy Pie Chatbot are based on popular programming languages such as HTML5 and JavaScript, they are easy for most people to learn and use. 14. Less Expensive Applications – Because many open source frameworks like Appy Pie Chatbot are free to use or available at low cost, users don’t have to waste money on expensive proprietary sputions that may not give them the quality they need or add any value beyond simple functionality and basic design. 15. Easier Maintenance – Since open source frameworks like Appy Pie Chatbot rely on common APIs instead of proprietary code, maintaining them is much easier because you only need to work with one vendor who can help you with updates if needed. 16. Huge Community Support – There are large communities of developers and experts who offer their services for free or at low cost for open source frameworks like Appy Pie Chatbot, which means that you never have to worry about finding support if you run into problems. 17. Stronger Economic Model – By supporting an open source framework like Appy Pie Chatbot instead of a proprietary spution, users support its economic model instead of one that requires users to pay license fees continuously at increasingly higher prices over time before being able to take advantage of new features or upgrades. 18. More Dynamic Functionality – Open source sputions like Appy Pie Chatbot enable users to add new features on a regular basis without needing a developer or other technical expert to build them in house or through third parties, which means that they remain more dynamic than proprietary sputions over time as new features are added regularly. 19. Easier Software Updates – Open source frameworks like Appy Pie Chatbot often provide automatic updates when new versions become available without requiring users to perform any manual steps or stop using the app in order to upgrade it properly without running into any problems after the update is complete. 20. Easier Migration to New Versions – With open source sputions like Appy Pie Chatbot, you can migrate easily from one version to another without losing data or having problems when updating due to automatic updates that make upgrading seamless. 21. More Flexible Hosting Options – Most open source frameworks like Appy Pie Chatbot offer hosting options that are flexible enough for users to find a hosting provider that suits their business needs exactly rather than being forced into choosing between dozens of hosting providers who don’t necessarily offer the same level of service as others do. 22. More Resilient Platforms – Open source frameworks like Appy Pie Chatbot tend to be more resilient against attacks from hackers because there are more eyes watching for vulnerabilities in open source code than proprietary code where fewer people watch it closely and fewer eyes are looking for problems with it on a regular basis. 23. Lower Total Cost of Ownership – The total cost of ownership associated with using an open source framework like Appy Pie Chatbot is lower than with proprietary sputions because there is no license fee associated with using it, which means that users don’t have to pay maintenance costs over time as they upgrade their systems and improve their features over time. 24. Higher Levels of User Satisfaction – Because there is usually a higher level of user satisfaction with open source apps compared to proprietary ones due to better functionality, more advanced features and lower prices compared to proprietary sputions, users are more likely to recommend these types of apps over proprietary ones due to lower costs and better functionality overall. 25. Greater Transparency – Users love transparency when it comes to how companies charge them for their products or services and how they keep track of changes over time, which makes open source sputions more appealing because users know exactly how much they are spending on them at all times and what they get in return for their investment without having to work hard digging through hundreds of pages worth of terms and conditions before making a decision on whether or not they want to use them in total or just install parts of them on their own systems without paying licensing fees at all times. 26. Better Performance Across Devices – Open source frameworks like Appy Pie Chatbot tend to perform better across devices than proprietary sputions do because there are fewer devices supported by

The process to integrate ServiceNow and Appy Pie Chatbot may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm