Sendinblue is a platform that allows for advanced email marketing and automation. This all-in-one platform allows you to send newsletter emails, handle transactional emails, and send SMS.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
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It's easy to connect Sendinblue + Zoho Desk without coding knowledge. Start creating your own business flow.
Triggers when a new or existing contact is added to a Sendinblue list.
Triggers when the status of a SendinBlue campaign is updated.
Triggers when a Sendinblue contact is added or updated (either list(s) they belong to or contact data).
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Adds or updates a contact data.
Sends an email from your Sendinblue account with HTML or plain text content.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Sendinblue is a company that specializes in providing email marketing services. Sendinblue was born in 2010 and is based out of France. The purpose of this paper is to analyze the integration of the two companies and why it was beneficial for both Sendinblue and Zoho Desk.
Zoho Desk is a company that specializes in providing customer support services. Zoho Desk was born in 2007 and is based out of Chennai, India. The purpose of this paper is to analyze the integration of the two companies and why it was beneficial for both Sendinblue and Zoho Desk.
In 2017, Sendinblue partnered with Zoho Desk to integrate their services. This allowed Sendinblue to provide an all-in-one email marketing and customer support spution. Olivier Gourmelon, CEO at Sendinblue, stated, "Our partnership with Zoho will help us strengthen our presence in North America and Asia, which are key markets for us." This integration allowed both companies to grow and expand their markets.
The integration of Sendinblue and Zoho Desk provided many benefits for both companies. This can be seen by the success of the joint venture. These benefits include:
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