Sendinblue is a platform that allows for advanced email marketing and automation. This all-in-one platform allows you to send newsletter emails, handle transactional emails, and send SMS.
Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.
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Triggers when a new or existing contact is added to a Sendinblue list.
Triggers when the status of a SendinBlue campaign is updated.
Triggers when a Sendinblue contact is added or updated (either list(s) they belong to or contact data).
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Adds or updates a contact data.
Sends an email from your Sendinblue account with HTML or plain text content.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Email has been the most common method of communication for businesses since the beginning of the Internet. However, this communication method has some shortcomings. It is not a very efficient way to communicate with customers and other employees, because it takes too much time and effort to create an email message. During this process, you need to open your email, write the content, address it to the recipient and send it. This can be very time-consuming and inefficient for a business, which is why Sendinblue and Deskpro were created.
Sendinblue is a cloud-based email marketing service that allows you to send newsletters to your subscribers in just a few minutes. You do not need to open your email account, as Sendinblue will create and send the message on your behalf. You can then see how many users read your newsletter, forward it or delete it.
Deskpro is a cplaboration top that allows you to work efficiently with your team members. It provides real-time chat and group messaging, so you can discuss tasks with your employees and track the progress. Deskpro also allows you to schedule meetings with cpleagues and clients, so you do not have to send emails back and forth and wait for replies.
These two services are best used together – Deskpro allows you to organize communication between teammates, while Sendinblue automates email communication with customers. By integrating these two services, you will be able to send messages directly from Deskpro to your customers’ inboxes in just a few clicks. The integration process is described below.
To integrate Sendinblue and Deskpro, start by logging into Deskpro and go to the Settings tab. Click Integrations on the left menu and select SendinBlue from the list of integrations on the right.
Enter the email address of your Sendinblue account (the one you use for sending campaigns. In the next step, select the Sendinblue plan (Free or Pro. that you would like to integrate with Deskpro. Also, enter your Sendinblue API key in the appropriate field. This key will allow Deskpro to communicate with your Sendinblue account via their API.
Your Sendinblue account is now connected with Deskpro, but you still need to enable the integration within Sendinblue. Go to your dashboard, click Marketing -> Integrations -> Integrations on the left menu, and then click the Enable button under SendinBlue Integration.
When done correctly, Deskpro will receive all of your Sendinblue campaigns in real time. These campaigns are then available in the Campaigns tab of your Deskpro account. You can add them to a template and send them right away as part of a mailing campaign or any other activity.
Integration of Deskpro and Sendinblue allows you to organize messaging between team members easily. Deskpro groups all relevant contacts by project, including customers, which means that all team members know who they are communicating with at any given moment. You can create tasks for each other and assign them directly from within Deskpro to keep everyone on the same page at all times without unnecessary emails. You can also include templates in these tasks when you want someone else to deal with an issue for you. This way, you will not have to deal with every small task yourself when you have multiple projects running at once. Getting these tasks off your plate will free up more time for you to focus on what really matters. growing your business!
The process to integrate Sendinblue and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
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