SendGrid is the leading delivery platform for transactional and marketing emails. SendGrid's technology enables companies to deliver emails, SMS & push notifications to their customers with maximum ease, reliability, and speed.
Zoho CRM is a user-friendly web-based customer relationship management application that helps small business owners and entrepreneurs to find, engage, and retain customers.
Zoho CRM IntegrationsZoho CRM + SendGrid
Send Email in SendGrid when New Contact is created in Zoho CRM Read More...Zoho CRM + SendGrid
Send Email in SendGrid when New Record is created in Zoho CRM Read More...Zoho CRM + SendGrid
Send Email in SendGrid when New or Updated Contact is created in Zoho CRM Read More...It's easy to connect SendGrid + Zoho CRM without coding knowledge. Start creating your own business flow.
Triggers when a new contact is added.
Triggers instantaneously when any entry is created in the specified module.
Triggers when a new contact is added or modified in Zoho.
Creates or updates a contact.
Sends an Email.
Add attachment to the selected Module entry.
Creates a new entry in a module
Adds a new contact. (Note: you can use this Connect to update an existing one too.)
Adds a new lead in Zoho CRM. (Note: this Connect can be used to update an existing one too.)
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My name is **. I am a student of ** University. In my coursework, I have been asked to write an article on SendGrid and Zoho CRM integration. I have recently worked on integrating SendGrid and Zoho CRM. In this article, I will discuss SendGrid and Zoho CRM in detail and how they can be integrated for better business results.
SendGrid
SendGrid is a mail delivery service provider. It provides the services like:
Email delivery,
Email analytics and
Email marketing.
Zoho CRM
Zoho CRM is a cloud-based customer relationship management (CRM. software developed by the Zoho Corporation. It helps companies in managing their marketing, sales and customer support activities. The services offered by Zoho CRM include:
Lead generation,
Campaign management,
Sales automation,
Product management and
Customer support.
(A. Integration of SendGrid and Zoho CRM:
Introduction. SendGrid and Zoho CRM can be integrated in various ways. For example, you can send email using SendGrid API’s and you can use Zoho CRM API’s for creating events etc. Integration is basically achieved through API’s provided by both the companies. The API’s are fully documented and can be easily accessed by developers. The API documentation available with SendGrid and Zoho CRM helps the developers to integrate the two together in no time. A developer can also develop a plugin which can help in enhancing the functionality of either of the two applications while integrating them. The fplowing diagram shows how the SendGrid API’s can be integrated with Zoho CRM API’s. Read more about integration here.
(B. Benefits of Integration of SendGrid and Zoho CRM:
The benefits of integration are as fplows:
SendGrid’s email delivery service helps in sending emails to customers, while Zoho CRM helps in sending notifications to the customers through SMS or phone call or any other communication medium. Using these two applications together will help in connecting with the customers. It will help in improving the relationship with the customer which will directly affect the business growth of the organization.
It will also help in tracking the lead generation campaigns very efficiently through tracking of leads through Zoho CRM. If any lead is generated, it can be forwarded to Zoho CRM module where it can be converted into accounts, contacts etc. This information can be used further for marketing campaigns. All this will help in keeping a track of leads generated through email campaigns. Customer satisfaction will also increase if they feel that their queries are answered in a timely manner through these two applications. Any changes made in accounts or contacts can be reflected in both applications. There will not be any gap between the information available in Zoho CRM and SendGrid Email delivery service. This is because all data gets updated in both the applications whenever there is any change made in any one of them. The integration is beneficial for both the organizations as well as for their customers.
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