SAP Jam Collaboration is an enterprise social collaboration platform that brings together people, information, data and business processes to solve problems quickly and get more work done. With it, you can improve your social collaboration process, increase customer & employee engagement, reduce training costs, and more.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
It's easy to connect SAP Jam + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.