Integrate Salesforce with Zoho Desk

Appy Pie Connect allows you to automate multiple workflows between Salesforce and Zoho Desk

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About Salesforce

Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

Zoho Desk Integrations
Zoho Desk Alternatives

Looking for the Zoho Desk Alternatives? Here is the list of top Zoho Desk Alternatives

  • Zendesk Integration Zendesk
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Best Salesforce and Zoho Desk Integrations

  • Salesforce Integration Zoho Desk Integration

    Salesforce + Zoho Desk

    Create Ticket to Zoho Desk from New Lead in Salesforce Read More...
    Close
    When this happens...
    Salesforce Integration New Lead
     
    Then do this...
    Zoho Desk Integration Create Ticket
  • Salesforce Integration Zoho Desk Integration

    Salesforce + Zoho Desk

    Update Ticket in Zoho Desk when New Lead is created in Salesforce Read More...
    Close
    When this happens...
    Salesforce Integration New Lead
     
    Then do this...
    Zoho Desk Integration Update Ticket
  • Salesforce Integration Zoho Desk Integration

    Salesforce + Zoho Desk

    Update Contact in Zoho Desk when New Lead is created in Salesforce Read More...
    Close
    When this happens...
    Salesforce Integration New Lead
     
    Then do this...
    Zoho Desk Integration Update Contact
  • Salesforce Integration Zoho Desk Integration

    Salesforce + Zoho Desk

    Create Customer to Zoho Desk from New Lead in Salesforce Read More...
    Close
    When this happens...
    Salesforce Integration New Lead
     
    Then do this...
    Zoho Desk Integration Create Customer
  • Salesforce Integration Zoho Desk Integration

    Salesforce + Zoho Desk

    Create Account to Zoho Desk from New Lead in Salesforce Read More...
    Close
    When this happens...
    Salesforce Integration New Lead
     
    Then do this...
    Zoho Desk Integration Create Account
  • Salesforce Integration {{item.actionAppName}} Integration

    Salesforce + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Salesforce + Zoho Desk in easier way

It's easy to connect Salesforce + Zoho Desk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Account

    Triggers the moment a new account is created.

  • New Attachment

    Triggers when a new attachment is created.

  • New Case

    Triggers whenever a new case is created in your account.

  • New Contact

    Triggers upon the creation of a new contact.

  • New Event

    Triggers upon the creation of a new event.

  • New Lead

    Triggers the moment there is a new lead in your account.

  • New Opportunity

    Triggers upon the creation of a new opportunity.

  • New Product

    Triggers upon the creation of a new product.

  • New Record

    Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

  • New Task

    Triggers whenever a new task is created in your account.

  • Opportunity Stage Change

    Triggers whenever the stage of an opportunity is changed.

  • Updated Record

    Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

    Actions
  • Create Attachment

    Create a new attachment (max 25 mb)

  • Create Contact

    Create a new contact.

  • Create Custom Object

    Create a new custom object as per your choice.

  • Create Event

    Create a new event.

  • Create Lead

    Create a new lead.

  • Create Opportunity

    Create a new opportunity.

  • Create Record

    Creates a record.

  • Update Contact

    Update an existing contact.

  • Update Custom Object

    Modify an existing custom object (of the type you choose).

  • Update Record

    Updates a existing record.

  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Salesforce & Zoho Desk Integrations Work

  1. Step 1: Choose Salesforce as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zoho Desk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Salesforce to Zoho Desk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Salesforce and Zoho Desk

It is said that Salesforce and Zoho Desk integration is the next big thing in the industry. What exactly is Salesforce and Zoho Desk integration? Why is it a game changer for the industry? This article intends to answer these questions.

Salesforce is an enterprise application developed by salesforce.com inc. It is used by companies of all sizes to automate their business processes and systems. It can be used by businesses of all sizes, from small-scale enterprises to large corporations. It helps streamline the business processes and enables businesses to grow quickly and efficiently.

Zoho Desk is a cloud-based customer service software application provided by Zoho Corporation. It automates the customer support process, helping companies provide quality service and boost customer satisfaction. Zoho Desk offers multi-channel communication, making it easy for customers to reach out via email, phone call, SMS/WhatsApp message and Facebook Messenger. The software provides a feature-rich dashboard which allows quick access to customer details and communication history. The dashboard also allows administrators to monitor the performance of their staff and make changes as needed.

Salesforce, which has been in the business for over 20 years, has clients of all sizes across the globe. Their sputions are built on their Force platform, which includes Dynamics CRM, Service Cloud, Sales Cloud, Marketing Cloud, Data Cloud etc. It helps businesses to develop applications that are integrated with each other to streamline their business processes. Its sputions provide its clients with automation, which gives them insights into their business data and helps them move faster and grow seamlessly.

On the other hand, Zoho Desk has been around for over 15 years and has about 600,000 customers globally. Their sputions are built on the Zoho platform, which consists of Zoho CRM, Zoho Projects, Zoho Books etc. They have a team of 300+ developers who build applications to make their customer’s lives easier by automating their business processes and systems.

The most common use cases for Salesforce and Zoho Desk integration include order management, customer service and client relationship management. It helps businesses take care of their customers on a global scale with ease. By integrating these platforms together, businesses gain complete visibility into their customer’s activity so that they can deliver an exceptional experience at all times.

Salesforce and Zoho Desk integration is the next big thing in the industry. With Salesforce leading the way in the B2B space, with more than 100,000 customers and billions in revenue, and Zoho Desk being one of the leaders in B2C space with more than 600,000 customers and millions in revenues, it should come as no surprise that this integration is set to become a game changing trend in the industry.

The process to integrate Salesforce and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.