Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.Zoho Desk Integrations
Salesforce + Zoho DeskUpdate Ticket in Zoho Desk when New Lead is created in Salesforce Read More...
Salesforce + Zoho DeskUpdate Contact in Zoho Desk when New Lead is created in Salesforce Read More...
It's easy to connect Salesforce + Zoho Desk without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers when a new attachment is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Create a new attachment (max 25 mb)
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
It is said that Salesforce and Zoho Desk integration is the next big thing in the industry. What exactly is Salesforce and Zoho Desk integration? Why is it a game changer for the industry? This article intends to answer these questions.
Salesforce is an enterprise application developed by salesforce.com inc. It is used by companies of all sizes to automate their business processes and systems. It can be used by businesses of all sizes, from small-scale enterprises to large corporations. It helps streamline the business processes and enables businesses to grow quickly and efficiently.
Zoho Desk is a cloud-based customer service software application provided by Zoho Corporation. It automates the customer support process, helping companies provide quality service and boost customer satisfaction. Zoho Desk offers multi-channel communication, making it easy for customers to reach out via email, phone call, SMS/WhatsApp message and Facebook Messenger. The software provides a feature-rich dashboard which allows quick access to customer details and communication history. The dashboard also allows administrators to monitor the performance of their staff and make changes as needed.
Salesforce, which has been in the business for over 20 years, has clients of all sizes across the globe. Their sputions are built on their Force platform, which includes Dynamics CRM, Service Cloud, Sales Cloud, Marketing Cloud, Data Cloud etc. It helps businesses to develop applications that are integrated with each other to streamline their business processes. Its sputions provide its clients with automation, which gives them insights into their business data and helps them move faster and grow seamlessly.
On the other hand, Zoho Desk has been around for over 15 years and has about 600,000 customers globally. Their sputions are built on the Zoho platform, which consists of Zoho CRM, Zoho Projects, Zoho Books etc. They have a team of 300+ developers who build applications to make their customer’s lives easier by automating their business processes and systems.
The most common use cases for Salesforce and Zoho Desk integration include order management, customer service and client relationship management. It helps businesses take care of their customers on a global scale with ease. By integrating these platforms together, businesses gain complete visibility into their customer’s activity so that they can deliver an exceptional experience at all times.
Salesforce and Zoho Desk integration is the next big thing in the industry. With Salesforce leading the way in the B2B space, with more than 100,000 customers and billions in revenue, and Zoho Desk being one of the leaders in B2C space with more than 600,000 customers and millions in revenues, it should come as no surprise that this integration is set to become a game changing trend in the industry.
The process to integrate Salesforce and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.