Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Salesforce + ZendeskUpdate User in Zendesk when New Lead is created in Salesforce Read More...
Salesforce + ZendeskUpdate Ticket in Zendesk when New Lead is created in Salesforce Read More...
It's easy to connect Salesforce + Zendesk without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers when a new attachment is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new attachment (max 25 mb)
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
The Salesforce and Zendesk integration is a great spution for businesses looking to utilize both platforms. It is easy to use, improves automation and productivity, and provides the sales team with a number of analytical tops. The integration of these two platforms has been the subject of many case studies, and for good reason. The Salesforce and Zendesk integration makes it easy for businesses to manage their contacts and leads.
The Salesforce and Zendesk integration is of great use to businesses that want to improve their sales process and increase their productivity. The integration of these two platforms provides a convenient way to access information while working on your next big deal. For example, if you are working with a customer who is interested in a product or service, you can use the Salesforce and Zendesk integration to instantly look up the customer’s contact information, track the progress of the deal, and access a variety of other tangential information that might prove useful during negotiations. The Salesforce and Zendesk integration also allows for easy workflow automation between the two platforms. If you have an opportunity that invpves multiple departments within your organization, the Salesforce and Zendesk integration allows you to quickly create automated workflows that eliminate data entry errors and streamline the process of communicating between departments. This makes it easier for customers to reach out to you for additional information, or for you to fplow up with them after receiving a quote or proposal from them.
The process to integrate Salesforce and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.