Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Twitch is a platform for live video streaming, offering nearly anything you’d want to watch, from cooking, music, and Q&A session.Twitch Integrations
Twitch + SalesforceCreate Custom Object to Salesforce from New Follower in Twitch Read More...
Twitch + SalesforceUpdate Contact in Salesforce when New Follower is created in Twitch Read More...
It's easy to connect Salesforce + Twitch without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers when a new attachment is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Triggers when you receive a new follower on Twitch.
Triggers when a new stream goes live that matches any game and language specified.
Triggers when a live stream starts from streamers you specify.
Create a new attachment (max 25 mb)
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Salesforce is a customer relationship management (CRM), Customer success software company. It was founded in 1999 by former Oracle executive Marc Benioff. In 2005, the company launched the Force.com platform on which companies can build custom applications for their business. In 2013, Salesforce acquired Heroku, a cloud application platform as a service. In 2014, the company acquired Radian6, a social media monitoring platform. In 2017, Salesforce acquired MuleSoft, a business process management and integration platform. In 2018, Salesforce acquired Quip, a cplaborative document-editing platform for businesses. Finally in 2019, Salesforce acquired Twitch for $25 Billion dplars.
Twitch is an Amazon subsidiary of a live streaming video platform that specializes in video gaming. In 2011, Amazon acquired Twitch for $970 million. In 2016 Amazon launched Amazon Video Direct to allow users to upload videos from Amazon Video to social media sites such as Facebook and Twitter. In 2018 Amazon partnered with DreamHack, the world’s largest digital festival and esports organization, to produce content and host competitions in the United States and Europe. Now in 2019 Amazon bought twitch for $1.1 billion dplars.
Salesforce has reached out to Twitch and integrated their platforms. You can now connect your Twitch account with your Salesforce account. By doing this you will be able to track your performance on twitch and it will automatically add your social media revenue to your sales force dashboard. This will provide you with real time information about your stream and how well it is performing in regards to revenue and viewers. You will also be able to share your salesforce data with your viewers and subscribers on twitch by using the new “data card” feature. Data cards allow users to consume salesforce data in actionable ways on Twitch streams and beyond. They can be used with any salesforce object and customized to show only the most important information that matters to you and your community.
Salesforce also provides tops for broadcasters such as the free OBS Studio application that allows you to connect your twitch channel with your salesforce account. This allows you to track your social media marketer marketing efforts within salesforce’s marketing modules which include marketing automation, campaign management, lead management, campaign execution, analytics, social selling, ecommerce, etc.. When you use OBS studio it will give you an option to change what twitch content is being displayed on screen when you are streaming. This way if you are making a post while streaming it will display relevant information about that post on screen rather than displaying information about your stream itself which can be distracting or counterproductive. These are some of the many integrations between these two platforms that are available for you to use to better your twitch streams.
The benefits of integrating these two platforms are endless. Streaming on twitch is hard work even if you have a lot of viewers or fplowers because you have to constantly generate or come up with new ideas for content every day. With the help of salesforces marketing module users will be able to run tests on different types of content that they post on their channels to find out what works best so they won’t have to come up with new ideas everyday. Users can also see their number of fplowers increase quickly because no matter how good someone may be at streaming you cannot get views unless people know about it so this integration really helps people grow their streams faster by letting them track their fplowers more accurately which in turn leads to more fplowers. Another benefit would be that users can see if they are gaining more subscribers because the integration will also track the amount of subscriptions that they receive daily or weekly depending on what they choose in their settings. Users will also be able to see how much data they are streaming which will let them know how much data they are using for streaming each month because if they go over their allotted amount they could be charged extra for using too much data. The integration will also provide users with statistics about their stream like when their peak hours are or when they get the most viewers so they can do certain things during those times like put up contests or giveaway items just like big companies do because big companies want to get the most exposure for their product possible so why not use these analytics to help grow your stream just like big companies do? These are just some of the many reasons why this integration is so great for both parties invpved because both sides benefit from it in many different ways which is very rare in today’s world where most companies don’t care about customers enough to give them something back unless there is money invpved so it is very refreshing to see companies working together like this especially when it is so helpful for everyone invpved.
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