Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.Twilio Integrations
Salesforce + TwilioCall Phone in Twilio when New Contact is created in Salesforce Read More...
Salesforce + TwilioSend SMS in Twilio when New Opportunity is created in Salesforce Read More...
It's easy to connect Salesforce + Twilio without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers when a new attachment is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Triggers once a call is completed on your Twilio number.
Triggers once a new recording becomes available on your Twilio account.
Triggers the moment an SMS is sent to your Twilio Number.
Create a new attachment (max 25 mb)
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Call a number or numbers and say your predefined message.
Send a SMS to a number or numbers.
Salesforce is a cloud computing company based in San Francisco, California. According to Wikipedia, Salesforce.com was founded by Marc Benioff, Parker Harris, Dave Moellenhoff and Frank Dominguez in 1999 as a company to provide software as a service (SaaS), first to the sales team of Oracle Corporation. As of 2018, Salesforce is considered to be the world's largest provider of customer relationship management (CRM. software.
Twilio is a cloud-based communications platform as a service (PaaS. company based in San Francisco, California. Twilio provides an application programming interface (API. that allows software developers to embed voice, text messaging, and video capabilities into web and mobile applications.
Integration of Salesforce and Twilio would provide the fplowing benefits
Increased efficiency of the employees
Employees can send SMS and make phone calls from Salesforce using Twilio API. This will help them to stay updated with the clients. Employees will not lose time looking for contacts on their phone or other devices.
Reduction in the cost
Integration of Salesforce and Twilio would reduce the operating cost significantly because it reduces the need for employees to have multiple devices which are required for work and personal use. It also reduces the need for employees to make long distance calls from their phones.
With Salesforce and Twilio integration, employees can send text messages through their laptops or desktops rather than using their cellphones. This would help them to save money by reducing the roaming charges for international calls. Apart from that, Salesforce allows users to set up automated messages which makes sure that the employees do not have to send multiple messages to their clients for various reasons.
Integration of Salesforce and Twilio would make employees more productive because they would not have to look for information on their phone or other devices. They can simply login to Salesforce using their computers or laptops and get all the information they need. This would also help them to do other tasks while working on a particular project or getting information from a client.
The process to integrate Salesforce and Twilio may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.