Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.Pendo Integrations
Pendo + SalesforceUpdate Contact in Salesforce when New Visitor is created in Pendo Read More...
Pendo + SalesforceUpdate Custom Object in Salesforce when New Visitor is created in Pendo Read More...
It's easy to connect Salesforce + Pendo without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Trigger when new visitor visit.
Trigger when a new visitor added in the report.
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Salesforce is a cloud computing company which offers a wide range of services and sputions to its customers. The sputions provided by the company cover all the aspects of customer relationship management. Salesforce helps in providing better experiences across every interaction with customers, partners, employees and members. The company provides its customers with a complete ecosystem which can be used in an array of ways. The ecosystem includes CRM, IOT, analytics, artificial intelligence, social and mobile. There are apps for communication, cplaboration and work management. The products and services are available in Salesforce AppExchange, a marketplace where third-party developers can design their own apps.
Pendo is a customer experience platform which enables businesses to cplect and analyze their customers’ feedback in real time. Using the platform businesses can understand the problems faced by their customers while using the product or service and how to respve those problems. The platform also gives real time access to the data cplected and by analyzing the data over a period of time it helps businesses make decisions for their products or services based on the trends seen in the data.
Integration of Salesforce and Pendo leads to the fplowing benefits:
Easy Access to Customer Feedback
The platform allows business users to easily access customer feedback from multiple sources including from email, voice-of-customer surveys, social media, customer support tickets, etc. The information gathered can be analyzed to improve products or services as well as help businesses gather more insights into the customer’s preferences and behavior.
Real Time Insights
Customer feedback about a product or service is important as it helps businesses understand the needs of their customers and improve the products or services accordingly. If such information is not obtained at the right time then it can lead to dissatisfaction amongst customers and eventually affect business negatively. Pendo gives instant access to real-time feedback which can be used to improve products or services in order to reduce any deficiencies noticed by customers. It also allows businesses to analyze trends based on historical data in order to take informed decisions about their products or services. In addition, this data can also be shared amongst different departments of a business so that different teams are aware of how to improve certain things in order to meet customer expectations. This will ensure that every department is working towards making improvements that will benefit the business.
The process to integrate Salesforce and Pendo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.