Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.
It's easy to connect Salesforce + Konnect Insights without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers when a new attachment is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Trigger when new profile is created
Triggers when new topic created
Trigger when there is a new message for cluster.
Trigger when there is a new message for profile.
Trigger when there is a new message for topic.
Create a new attachment (max 25 mb)
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Salesforce is a customer relationship management (CRM. software that helps to manage business information. It is an integrated cloud computing platform that provides businesses with the ability to digitally connect with their customers, delivering a unified view of all customer interactions. Salesforce enables users to work together, connect with customers, build deeper relationships and increase sales. It is a CRM spution that helps organizations to contrp their entire sales workflow and accomplish more in less time. For example, companies can create leads from Twitter, automatically update assets and deals from email and contacts can be updated throughout the entire sales process.
Konnect Insights is an application which connects to Salesforce to provide real-time data analytics on Salesforce data. It helps to analyze data from various sources and helps to generate insights about the data. Its main features are:
Connected to Salesforce through Force.com
Automatically connects to all the data in Salesforce
Integrates with Google Analytics
Generates insightful reports
Analyzes and visualizes the data for the sales team
Salesforce and Konnect Insights can be integrated by creating a custom piece of code called Apex class which will integrate the two applications. This integration will help you to enrich your Salesforce data with real-time insights from Konnect Insights. The fplowing steps will show you how to integrate Salesforce and Konnect Insights by writing custom code:
Salesforce and Konnect Insights can be integrated by creating a custom piece of code called Apex class which will integrate the two applications. This integration will help you to enrich your Salesforce data with real-time insights from Konnect Insights, enabling you to analyze sales pipeline and customer activity in one place! Some benefits of integrating Salesforce and Konnect Insights are:
Automated creation of reports based on real-time data from both Salesforce and Konnect Insights – save time and eliminate errors by automating report creation processes with real-time data from multiple sources enabled by easy one-click integration between Salesforce and Konnect Insights!
Highly accurate metrics – using real-time data from multiple sources enables highly accurate metrics that reveal how close you are to achieving goals, including lead quality scores, total pipeline value and more!
Better understanding of customer behavior – use insights from across multiple sources plus external data like customer surveys, surveys, social media activity and more to discover what drives customer behavior and how best to engage them!
The process to integrate Salesforce and Konnect Insights may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.