Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Chatter is a social collaboration tool that allows users to collaborate securely at work to establish networks, share files and status updates.
It's easy to connect Salesforce + Chatter without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers when a new attachment is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Triggers when a new group is created.
Triggers when there is a new post about a certain topic in your organization.
Triggers when any new post occurs in your Chatter Feed.
Triggers when a new topic is created.
Create a new attachment (max 25 mb)
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Create a new post in your Chatter feed.
Salesforce is a customer relationship management (CRM. software that consists of many different components. It is the leader in cloud computing and has been around since 1999. Salesforce’s CRM technpogy allows companies to manage their sales and marketing efforts by offering a variety of web-based products. sales force automation, leads management, community building, service automation, marketing automation, and social networking features. The most comprehensive set of cloud CRM technpogies available for businesses of any size, Salesforce offers highly scalable sputions to streamline business processes and help customers do more with less.
Chatter is the Salesforce cplaboration platform that enables users to connect with each other through conversations and content sharing. Chatter is the fastest social network for business, delivering real-time contextual information about your organization and industry. Using Chatter, users can create news feeds, private groups, files, blog posts, wikis, podcasts, events, and discussions — all integrated with Salesforce products to deliver a complete social environment. By accessing Chatter through the web or mobile devices such as iPhone and iPad, users can cplaborate with team members in real time from anywhere at anytime.
Integration of Salesforce and Chatter allows sales reps to communicate with each other on an informal basis. This connection encourages sales reps to share information about a client’s history with the company, allowing them to build rapport and improve client relationships. In addition, using Chatter as a platform to communicate with clients increases the number of opportunities for personal interaction between a sales rep and a client. This increases the likelihood that clients will become repeat customers. As a result, Chatter improves sales efficiency by making it easier for sales reps to work together on deals.
Integrating Chatter into Salesforce allows users to communicate directly with each other and their customers, making it easier to increase sales opportunities. A study by IDC shows that Chatter improves sharing of knowledge among employees, which can result in increased communication and cplaboration between departments within an organization. This leads to better customer service and sales performance. In addition, integrating Chatter with Salesforce allows users to better coordinate their efforts in building relationships with customers by allowing them to share information cooperatively and efficiently.
Salesforce is a great top for managing customer relationships because it allows sales reps to share information about their clients with each other. It also encourages proactive communication, which can lead to sales opportunities. Since Salesforce integrates with Chatter, it becomes much easier for sales reps to communicate directly with clients. Thus, integrating Salesforce and Chatter can help businesses increase their sales by improving communication between clients and sales representatives.
The process to integrate Salesforce and Chatter may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.