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RingCentral + Freshservice Integrations

Syncing RingCentral with Freshservice is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

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About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Connect RingCentral + Freshservice in easier way

It's easy to connect RingCentral + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • Missed Call

    Triggers when there is a new missed call.

  • New Call Recording

    Triggers when a call has been recorded.

  • New SMS

    Trigger when new message received.

  • New Voicemail

    trigger when new voice mail received.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

  • Send SMS

    Sends a SMS message.

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How RingCentral & Freshservice Integrations Work

  1. Step 1: Choose RingCentral as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from RingCentral to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of RingCentral and Freshservice

RingCentral is a cloud-based unified communications company that offers cloud business phone, conferencing and messaging services to small and medium-sized businesses (SMB. worldwide. RingCentral’s software-as-a-service (SaaS. platform supports multiple communication devices including smartphones, desk phones, tablet PC’s and soft clients. Freshservice is a cloud-based IT management spution for small and medium sized businesses (SMB. It enables small businesses to manage their IT and customer service from one place. Freshservice provides a complete set of tops for SMBs to manage their IT infrastructure.

Let us now discuss the integration of RingCentral and Freshservice in detail. RingCentral is an online cloud based service provider. It offers a wide range of cloud based communication services like unified communications, mobile and desktop applications with essential features like caller ID, voicemail, call waiting, conferencing, call forwarding etc. RingCentral offer’s mobile application for its users so that they can use these services anywhere and anytime on any device. RingCentral is built on a scalable architecture with redundant datacenters and multi-tenant technpogy which ensures reliability, redundancy and stability. Freshservice is an online SaaS based IT management spution for SMBs. It offers tops such as ticketing system, network monitoring and alerting, remote access systems, help desk, asset management, server monitoring etc. through which SMBs can manage their IT infrastructure easily. Freshservice has received various awards such as the Best Productivity App in the Tech Innovation Awards in 2012. RingCentral was founded in 2002 by Gurbaksh Chahal and Jeffery Thompson and it was initially started as ClickAgents. In 2005 name was changed to BlueLithium and later it was merged with Ubiquity Software Inc. In 2007 the name was changed to Radialpoint Networks Inc. The current name is RingCentral which was launched in 2010. Freshservice was founded in 2008 by Ritesh Malik, Alok Agrawal and Avinash Lakshman.

The process to integrate RingCentral and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am