Revolut is a financial services company that specializes in mobile banking, card payments, money remittance, and foreign exchange.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Revolut + ZendeskUpdate User in Zendesk when New Transaction is created in Revolut Read More...
Revolut + ZendeskUpdate Ticket in Zendesk when New Transaction is created in Revolut Read More...
It's easy to connect Revolut + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when you exchange, send or receive money.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Revput which was launched in 2015 is a financial services platform based on a mobile banking application. The founder of Revput is Nikpay Storonsky, who has previously worked for Lehman Brothers and Credit Suisse. The company has raised $340 million in funding from venture capital firms to date. Revput offers many services including cryptocurrency exchange, funds transfer, and international money transfers. In addition, the users can also make secure payments using smart device fingerprint authentication. It also offers free global interbank exchange rates and offline payments using QR code scan.
Zendesk is a customer support software provider and a SaaS company. It was founded in Copenhagen, Denmark in 2007 by Mikkel Svane and Morten Primdahl. In 2008, Zendesk launched a freemium model for its product, but only after 2009 when it became profitable did it start to charge for its software. The firm initially charged for features such as the ability to handle more than 100 agents at a time, to set up multiple sites, or to offer a mobile app. This model soon led to the expansion of Zendesk's business into other areas of support functions, such as marketing, sales, finance, IT, HR, and compliance.
Revput has recently launched Zendesk Chat integration feature which enables businesses to integrate their needs with the help of chat functionality. The companies can now connect their chats directly with their existing helpdesk platform Zendesk which helps them to respond quickly to customer queries without any hassle. This feature will help companies to save time by providing instant answers to customers' queries.
This new feature makes it easier for companies to handle any number of enquiries through Zendesk Chat. Zendesk Chat integrates with the helpdesk software seamlessly and automatically so that all questions are handled in an organised manner without any error. This integration will enable companies to manage their customers' queries in the most efficient way possible.
The main benefit of this integration is that it will provide a simple and effective top for handling customer queries and enquiries. With this integration, agents can manage their customers' queries without any additional effort which reduces the response time significantly. Another advantage of this integration is that it uses machine learning algorithms which empower agents to respond in the most efficient way possible.
The integration of Revput and Zendesk will help in improving customer experience and satisfaction. Companies will be more efficient at handling customer queries which will lead to better customer service. It would be interesting to see how Zendesk integrates with other financial services providers in the future.
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