The Firebase Realtime Database lets you build rich, collaborative applications by allowing secure access to the database directly from client-side code.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.Zoho Desk Integrations
Firebase Realtime Database + Zoho DeskCreate Ticket to Zoho Desk from New Child Object in a Firebase Realtime Database in Realtime Database Read More...
Firebase Realtime Database + Zoho DeskUpdate Ticket in Zoho Desk when New Child Object in a Firebase Realtime Database is created in Realtime Database Read More...
Firebase Realtime Database + Zoho DeskUpdate Contact in Zoho Desk when New Child Object in a Firebase Realtime Database is created in Realtime Database Read More...
Firebase Realtime Database + Zoho DeskCreate Customer to Zoho Desk from New Child Object in a Firebase Realtime Database in Realtime Database Read More...
Firebase Realtime Database + Zoho DeskCreate Account to Zoho Desk from New Child Object in a Firebase Realtime Database in Realtime Database Read More...
It's easy to connect Firebase Realtime Database + Zoho Desk without coding knowledge. Start creating your own business flow.
Triggers on updation of a child object in firebase realtime database.
New Child Object in a Firebase Realtime Database
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Creates or replaces a child object within your Firebase Realtime Database.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Firebase is a powerful development platform that helps you build better apps, grow your business, and earn more money. It includes a realtime database, a cloud messaging service, a user authentication service, backend services, and more.
Firebase is a realtime database that stores data in the cloud, allowing applications to be more responsive without sacrificing developer contrp. Its open architecture allows easy integration with other Firebase features.
Firebase also offers an online dashboard that lets you monitor application performance, manage users, and diagnose issues.
Zoho Desk is an online work management top for managing customer interactions across channels like email, phone, social media channels and chat boxes. It offers real-time dashboards, outbound lead generation, tracking and analytics.
When integrated together, Firebase Realtime Database and Zoho Desk can provide better customer support to the end users by providing them with the flexibility of customizing their support system as per their needs. While integrating these two platforms together, there are several key points that need to be considered. The integration should be done on the Data Layer level since both of these platforms offer API on top of its database. Any new information stored in any of the platform should be stored in the common database if it is required by both or either of these platforms. ZohoDesk provides different modules like Analytics, Campaign Management, Contact Management, Form Builder, Lead Generation, Lead Tracking, Live Chat, Survey & Quiz etc that are designed to help businesses to automate various tasks. Customers can also create Templates that can be used for creating new responses specific to their business needs. With the integration of Firebase Realtime database with Zoho Desk, customers can sync data between these two platforms so that they can use the information for taking actions on the go.
Integration of Firebase Realtime Database and Zoho Desk will bring about some major benefits to both the companies as well as their customers who use this integrated platform for their business or personal uses.
The fplowing are some of the benefits that are expected with the integration of Firebase Real Time database with Zoho Desk:
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