Integrate Pipedrive with Zendesk

Appy Pie Connect allows you to automate multiple workflows between Pipedrive and Zendesk

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About Pipedrive

Pipedrive is the sales management platform that helps you win more business, manage big sales, and keep your pipeline growing. It's flexible enough to fit in any sales process

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best Pipedrive and Zendesk Integrations

  • Pipedrive Integration Zendesk Integration

    Pipedrive + Zendesk

    Update Zendesk Tickets Whenever Pipedrive Deals Reach Certain Stages Read More...
    Close
    When this happens...
    Pipedrive Integration Deal Matching Filter
     
    Then do this...
    Zendesk Integration Create Ticket
    Set up this Zendesk – Pipedrive integration and we will watch your Pipedrive account for you. After setting up this integration, we will create tickets on Zendesk every time a new deal enters a particular stage on Pipedrive so that you can respond accordingly. This integration keeps your team informed in real time to ensure rapid action.
    How this Pipedrive – Zendesk Integration Works
    • A new deal is added to certain stage on Pipedrive
    • Appy Pie Connect updates a ticket on Zendesk
    What You Need
    • A Pipedrive account
    • A Zendesk account
  • Pipedrive Integration Zendesk Integration

    Pipedrive + Zendesk

    Create Ticket to Zendesk from New Deal in Pipedrive Read More...
    Close
    When this happens...
    Pipedrive Integration New Deal
     
    Then do this...
    Zendesk Integration Create Ticket
  • Pipedrive Integration Zendesk Integration

    Pipedrive + Zendesk

    Update User in Zendesk when New Deal is created in Pipedrive Read More...
    Close
    When this happens...
    Pipedrive Integration New Deal
     
    Then do this...
    Zendesk Integration Update User
  • Pipedrive Integration Zendesk Integration

    Pipedrive + Zendesk

    Create User to Zendesk from New Deal in Pipedrive Read More...
    Close
    When this happens...
    Pipedrive Integration New Deal
     
    Then do this...
    Zendesk Integration Create User
  • Pipedrive Integration Zendesk Integration

    Pipedrive + Zendesk

    Create Organization to Zendesk from New Deal in Pipedrive Read More...
    Close
    When this happens...
    Pipedrive Integration New Deal
     
    Then do this...
    Zendesk Integration Create Organization
  • Pipedrive Integration {{item.actionAppName}} Integration

    Pipedrive + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Pipedrive + Zendesk in easier way

It's easy to connect Pipedrive + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Deal Matching Filter

    Triggers every time a deal matches a Pipedrive filter.

  • New Activity

    Triggers upon an addition of a new activity in Pipedrive.

  • New Deal

    Triggers every time a new deal is created.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is added.

  • Organization Matching Filter

    Triggers every time an organization matches a Pipedrive filter.

  • Person Matching Filter

    Triggers whenever a person matches a Pipedrive filter.

  • Updated Deal

    Triggers upon a updation in an existing deal.

  • Updated Organization

    Triggers when changes are made in an existing organization.

  • Updated Person

    Triggers when an existing contact is updated.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Activity

    Creates a new activity.

  • Create Deal

    Creates a new deal.

  • Create Note

    Creates a new note.

  • Create Organization

    Creates a new organization.

  • Create Person

    Creates a new person.

  • Update Deal

    Updates an existing deal.

  • Update Organization

    Updates an existing organization.

  • Update Person

    Updates an existing person.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Pipedrive & Zendesk Integrations Work

  1. Step 1: Choose Pipedrive as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Pipedrive to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Pipedrive and Zendesk

Pipedrive?

Pipedrive is a sales and marketing automation top for small and medium-sized businesses. It is a cloud-based software that helps automate marketing, sales, and accounting workflows.

The spution is provided as software-as-a-service (SaaS. model, offering its features to users over the Internet. The top integrates with numerous apps, including Google Apps, Salesforce, and Quickbooks. It provides various features such as email marketing, lead generation, sales pipeline management, sales reports, CRM, and accounting.

Zendesk?

Zendesk is a customer service platform which helps companies respve customer issues. It offers a variety of services such as live chat, email support, community forums, phone support, and more.

Zendesk provides clients with a number of different plans starting at $29/month. It can be integrated with other SaaS applications like Google Analytics and Salesforce. A number of integrations are available with various apps including Slack and Jira.

Integration of Pipedrive and Zendesk

A key benefit of integration of Pipedrive and Zendesk is the capability to synchronize data between them. This includes importing prospects into Pipedrive from Zendesk. Conversely, it also allows moving prospects from Pipedrive into Zendesk.

Another benefit of integration between Pipedrive and Zendesk is managing leads in a unified way. This allows customers to send cplected leads to either sales or support agents. In turn, this enables agents to receive leads through any channel they wish (email, SMS, phone call.

Further benefits of integration between Pipedrive and Zendesk include:

Creating an automated workflow to manage leads;

Moving contacts between sales and support;

Tracking activities performed by sales and support teams;

Creating a single dashboard view for analytics;

Capability to create new leads directly into the system; and

Ability to record calls made between prospects and agents in each app.

It is possible to integrate Pipedrive and Zendesk by using Appy Pie Connect, an automation top that connects web apps with no coding skills or programming needed on the user’s side. The fplowing guides will show you how to integrate both tops:

The process to integrate Pipedrive and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.