Integrate Pipedrive with ServiceNow

Appy Pie Connect allows you to automate multiple workflows between Pipedrive and ServiceNow

  • No code
  • No Credit Card
  • Lightning Fast Setup

20 Million work hours saved

Award Winning App Integration Platform

About Pipedrive

Pipedrive is the sales management platform that helps you win more business, manage big sales, and keep your pipeline growing. It's flexible enough to fit in any sales process

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

Want to explore Pipedrive + ServiceNow quick connects for faster integration? Here’s our list of the best Pipedrive + ServiceNow quick connects.

Explore quick connects

Looking for the ServiceNow Alternatives? Here is the list of top ServiceNow Alternatives

  • Salesforce Integration Salesforce
  • Zendesk Integration Zendesk
  • ConnectWise Manage Integration ConnectWise Manage
  • Freshservice Integration Freshservice
  • Jira Software Server Integration Jira Software Server
  • Oracle E-Business Suite Integration Oracle E-Business Suite
  • Workday Integration Workday
Connect Pipedrive + ServiceNow in easier way

It's easy to connect Pipedrive + ServiceNow without coding knowledge. Start creating your own business flow.

  • Triggers
  • Deal Matching Filter

    Triggers every time a deal matches a Pipedrive filter.

  • New Activity

    Triggers upon an addition of a new activity in Pipedrive.

  • New Deal

    Triggers every time a new deal is created.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is added.

  • Organization Matching Filter

    Triggers every time an organization matches a Pipedrive filter.

  • Person Matching Filter

    Triggers whenever a person matches a Pipedrive filter.

  • Updated Deal

    Triggers upon a updation in an existing deal.

  • Updated Organization

    Triggers when changes are made in an existing organization.

  • Updated Person

    Triggers when an existing contact is updated.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • Actions
  • Create Activity

    Creates a new activity.

  • Create Deal

    Creates a new deal.

  • Create Note

    Creates a new note.

  • Create Organization

    Creates a new organization.

  • Create Person

    Creates a new person.

  • Update Deal

    Updates an existing deal.

  • Update Organization

    Updates an existing organization.

  • Update Person

    Updates an existing person.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Pipedrive & ServiceNow Integrations Work

  1. Step 1: Choose Pipedrive as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Pipedrive to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Pipedrive and ServiceNow


Pipedrive is a sales automation software that was developed by Estonian programmer and entrepreneur, Toomas Põldsam. He started Pipedrive in 2008 after he realized that there were no affordable CRM tops available for small business owners. He launched the company in 2010 with the objectives of simplifying selling and marketing, while also making it easier for small business owners to manage their finances.


ServiceNow is a cloud-based IT management system that helps companies to manage their IT systems. It was first launched by ServiceSoft in 2003, but was acquired by Hewlett Packard (HP. in 2011. ServiceNow has been used by companies including Salesforce, GE, and Walmart to help them manage their IT systems.

Integration of Pipedrive and ServiceNow

The integration of Pipedrive and ServiceNow makes it possible for these two applications to communicate with each other to automate processes. By using this integration, businesses can make workflows between these two applications more seamless and efficient. For example, ServiceNow tickets can be automatically created if a Pipedrive lead fails to convert into a deal. This integration is beneficial because it ensures that all leads are converted into deals or closed in a timely manner. Also, it allows you to monitor the entire sales and support process without being bogged down with mundane tasks such as creating tickets for every single lead. The integration therefore saves you time, which can then be used to focus on more important tasks such as closing deals.

Benefits of Integration of Pipedrive and ServiceNow

The integration of Pipedrive and ServiceNow is beneficial for both businesses that use these two applications. Here are some of the benefits that are associated with this integration:

  • Greater Efficiency

By integrating these two applications, you will be able to optimize your workflow. For example, when a Salesforce or any other top sends an email message or task to ServiceNow, it will automatically create a ticket or alert in ServiceNow. This allows you to have a single view of all your pipeline items regardless of where they originated from. This is especially beneficial for organizations that use multiple tops to manage their sales process.

  • Centralized Tracking

With this integration, you will be able to create custom fields in ServiceNow that map directly to relevant fields in Pipedrive. You can track your Pipedrive data using these custom fields in ServiceNow. This allows you to get a complete picture of your sales process at any point in time rather than having to look at each application individually.

  • Cloud Native Architecture

This integration is based on cloud native architectures, which means that data will be seamlessly shared between the two applications without any data loss or manual intervention. This will also allow you to have a real-time view of your sales pipeline and service tickets from anywhere at any time. It also makes sure that your information stored in ServiceNow is always accurate since changes made on one platform are immediately reflected on the other platform. It is also simple and easy to set up because you only need to paste code into the existing system. No additional hardware or software is required because it uses native technpogies like HTTPs and JSON for communication between the two systems.

The process to integrate Pipedrive and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm