Integrate Pendo with ShipStation

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About Pendo

Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.

About ShipStation

ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.

Want to explore Pendo + ShipStation quick connects for faster integration? Here’s our list of the best Pendo + ShipStation quick connects.

Explore quick connects

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Connect Pendo + ShipStation in easier way

It's easy to connect Pendo + ShipStation without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Visitor

    Trigger when new visitor visit.

  • New Visitor From Report

    Trigger when a new visitor added in the report.

  • Item Ordered

    Triggers for each individual line item when a new order is created or imported.

  • Item Shipped

    Triggers for each individual line item when a new outbound shipping label is created for an order.

  • New Order

    Triggers when a new Order is created or imported in ShipStation

  • Order Shipped

    Triggers when a new outbound shipping label is created for an order.

  • Actions
  • Create Order

    Create Order

  • Mark an Order as Shipped

    Marks an order as shipped without creating a label in ShipStation.

  • Update Order

    Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request

How Pendo & ShipStation Integrations Work

  1. Step 1: Choose Pendo as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ShipStation as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Pendo to ShipStation.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Pendo and ShipStation


Pendo is a User Experience Management Platform which provides a complete topset for managing customer experience. Pendo is a cloud-based software, thus it can be accessed from anywhere and anytime. Pendo provides various features that help the users in their user engagement, user onboarding and user analytics. Pendo provides user analytics which helps the organizations to know about their customers better. It not only gives information about the customers but also about the website’s performance. Pendo has features like Personalization, Analytics, Marketing Automation, Feature flags and Heat Maps. It also provides integration with many other applications like Zendesk, Salesforce, Google Analytics and many others.


ShipStation is a shipping top that allows its users to manage their shipments. It provides features like tracking, customizable packing lists, direct integrations with accounting software etc. It has many integrations with other applications like Salesforce, Shopify etc. ShipStation has a free tier and a paid tier. The paid tier provides more features than the free one. ShipStation has an app for mobile devices which allows the users to track their shipments even when they are at work place.

  • Integration of Pendo and Shipstation
  • In this part, I will talk about how Pendo can be integrated with ShipStation. Pendo has an app for iOS devices which can be used for tracking shipments. The app allows the user to keep track of the shipments by providing alerts of the shipment status. The app not only tracks the shipments but also helps the users to create custom reports regarding the shipments. Thus, Pendo can be integrated with ShipStation to make shipments of the organization more efficient and professional.

    Benefits of Integration of Pendo and ShipStation

    The integration of Pendo and ShipStation can help both the organizations in many ways. First of all, it will help the organization to track their products with ease. Then it will help them to track the shipments efficiently and know about the products in detail without having to log into two separate apps. This integration can also help them to reduce the shipping costs by using Pendo’s analytic features and applying it on their shipment data. Moreover, by using this integration the organization can save time on managing the shipments as they will not have to login into two different apps separately. Thus, this integration can help both the organizations in many ways so that they do not have to worry about their shipments anymore.

    The process to integrate Pendo and ShipStation may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

    Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm