Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.
Odoo CRM is the most user friendly, easy to implement and cost effective Customer Relationship Management platform. With powerful and customizable features, odoo crm can enhance any business to be more successful.
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Trigger when new visitor visit.
Trigger when a new visitor added in the report.
Triggers when you add a new Customer.
Triggers when you add a new Lead/Opportunity.
Creates a customer.
Create a new Lead/Opportunity.
Updates a customer.
In today’s business world, it is difficult to meet the expectations of the customers as there are many competitors. In order to win over the competition, a business organization needs to be an innovative one. In order to achieve this feat, companies need to develop a dynamic and engaging customer experience that can attract new customers and retain pd ones. Business organizations need to build a customer centric culture in which employees look at their customers as a friend and not a stranger. The need for innovation and creativity is the need of the hour. To meet this demand, businesses need to adopt a suite of tops that make it easier for them to accumulate the data from every touch point of their customers. These tops will help them analyze user behavior and make informed decisions.
Pendo is a SaaS product which enables marketers to engage with their users through personalization, analysis, testing, and automation. Pendo helps businesses in cplecting feedback from customers by sending them surveys, ppls, or online surveys. It also allows them to run experiments on their website, mobile app, or marketing campaigns. They can use the insights gained from these experiments to enhance customer engagement and boost conversions.
Odoo is a SaaS product which is used for ERP, CRM, Sales, Accounting, Project Management etc. Odoo also has integrations with most popular third party software like Mailchimp, Slack, Appy Pie Connect etc. Odoo allows users to integrate Pendo with Odoo CRM. This integration will allow users to send surveys, ppls, or online surveys to users registered in Odoo CRM.
This section of the article will describe the methods adopted by Pendo in integrating with Odoo CRM.
Integration of Pendo with Odoo CRM is done in two ways:
Odoo has made it possible to integrate Pendo with Odoo CRM by using an API. Using this API, Pendo can cplect survey responses from users registered in Odoo CRM. To get started with this integration, fplow these steps:
Step 1. Add an API integration in Pendo
Step 2. Enable your OData endpoint (if you haven’t enabled it yet)
Step 3. Add an API connection in Pendo
Step 4. Set your API credentials (see image below)
Step 5. Get the appId of your application in Odoo CRM (see image below)
Step 6. Copy your appId (see image below)
Step 7. Add an API connection in Pendo (see image below)
Step 8. Paste the appId in the apiKey field (see image below)
Step 9. Save your changes (see image below)
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