Integrate Pendo with Konnect Insights

Appy Pie Connect allows you to automate multiple workflows between Pendo and Konnect Insights

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About Pendo

Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.

About Konnect Insights

Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.

Want to explore Pendo + Konnect Insights quick connects for faster integration? Here’s our list of the best Pendo + Konnect Insights quick connects.

Explore quick connects
Connect Pendo + Konnect Insights in easier way

It's easy to connect Pendo + Konnect Insights without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Visitor

    Trigger when new visitor visit.

  • New Visitor From Report

    Trigger when a new visitor added in the report.

  • Get Profiles

    Trigger when new profile is created

  • Get Topics

    Triggers when new topic created

  • New cluster message

    Trigger when there is a new message for cluster.

  • New profile message

    Trigger when there is a new message for profile.

  • New topic message

    Trigger when there is a new message for topic.

  • Actions

How Pendo & Konnect Insights Integrations Work

  1. Step 1: Choose Pendo as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Konnect Insights as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Pendo to Konnect Insights.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Pendo and Konnect Insights


Pendo (pronounced like “panda”), is a software company that helps businesses understand how they see and use their product. Pendo has four tops for this purpose. Pendo Pulse, Pendo Case, Pendo Learn, and Pendo Insight.

Pendo Pulse

An analytics application that provides actionable insights into user behavior and business performance. It was designed to give business executives and product teams a hpistic view of how their users experience their products.

Pendo Pulse gives users the fplowing information:

User activity — the things people do with your product such as how often they log in, what features they use, and where they spend their time.

Product usage — the number of people using each feature or page in your app.

System health — the availability of the product and the server infrastructure on which it runs.

Business performance — sales numbers, conversion rates, etc.

Integrations — connects all the other tops in the Pendo suite.

To get started with Pendo Pulse, you can download an interactive demo from their website. The demo shows you exactly what the top looks like, how it works, and what you can do with it. Click here to check out the demo.

Pendo Case

Case is a native mobile app that allows users to directly interact with customers via live chat. By doing so, users can spicit feedback from customers regarding issues they are experiencing with the product. This feedback is then shown in Pendo Pulse’s user activity section so it can be used to improve the product.

You can learn more about Pendo Case in this tutorial video. Click here to watch the video.

Pendo Learn

A learning management system (LMS. for online courses. This top allows you to set up training for your organization, track employee progress, provide feedback, have private discussions with employees, and much more. You can learn more about Pendo Learn in this tutorial video. Click here to watch the video.

Pendo Insight

This top allows you to create market-research surveys that can be shown within your product. When users participate in these surveys, their responses are shown in Pendo Pulse’s user activity section so you can use them to improve your product. You can learn more about Pendo Insight in this tutorial video. Click here to watch the video.

Konnect Insights (KI. is an analytics top that focuses on understanding customer behavior towards your products and services by giving users insight into how exactly they use your product. KI offers three features. The Customer Journey Report, The Customer Experience Report, and The Feature Usage Report. The Customer Journey Report shows users how they progressed through your product over time. The Customer Experience Report shows users how they interacted with your product while using it. And The Feature Usage Report shows users which features they used during their session while using your product. To learn more about Konnect Insights, click here.

The process to integrate Pendo and Konnect Insights may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on January 25,2023 05:21 pm