Integrate Pendo with Intercom

Appy Pie Connect allows you to automate multiple workflows between Pendo and Intercom

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About Pendo

Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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Best Pendo and Intercom Integrations

  • Pendo Integration Intercom Integration

    Pendo + Intercom

    Create/Update Lead to Intercom from New Visitor in Pendo Read More...
    Close
    When this happens...
    Pendo Integration New Visitor
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Pendo Integration Intercom Integration

    Pendo + Intercom

    Create/Update User to Intercom from New Visitor in Pendo Read More...
    Close
    When this happens...
    Pendo Integration New Visitor
     
    Then do this...
    Intercom Integration Create/Update User
  • Pendo Integration Intercom Integration

    Pendo + Intercom

    Send Incoming Message in Intercom when New Visitor is created in Pendo Read More...
    Close
    When this happens...
    Pendo Integration New Visitor
     
    Then do this...
    Intercom Integration Send Incoming Message
  • Pendo Integration Intercom Integration

    Pendo + Intercom

    Create/Update Lead to Intercom from New Visitor From Report in Pendo Read More...
    Close
    When this happens...
    Pendo Integration New Visitor From Report
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Pendo Integration Intercom Integration

    Pendo + Intercom

    Create/Update User to Intercom from New Visitor From Report in Pendo Read More...
    Close
    When this happens...
    Pendo Integration New Visitor From Report
     
    Then do this...
    Intercom Integration Create/Update User
  • Pendo Integration {{item.actionAppName}} Integration

    Pendo + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Pendo + Intercom in easier way

It's easy to connect Pendo + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Visitor

    Trigger when new visitor visit.

  • New Visitor From Report

    Trigger when a new visitor added in the report.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Pendo & Intercom Integrations Work

  1. Step 1: Choose Pendo as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Pendo to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Pendo and Intercom

Pendo is a cloud-based marketing user experience management platform. It aims to help companies improve the way their customers interact with their products, and the quality of the data they cplect, by making it easy for them to track customer interactions, analyze behavior, and build better products. Pendo’s goal is to become a “user experience hub” for all things product-related. It gives businesses the tops they need to understand their customers’ experiences, and improve those experiences based on what they learn.

Intercom is a cloud-based customer communication platform that helps companies build better relationships with their users. Intercom allows businesses to chat with their customers and provides features that allow them to customize their messaging based on the actions of their users. For example, if a company wants to send out a message about a new product feature, they can do so in real time by targeting users who have performed certain actions on their website.

The integration of Pendo and Intercom will allow Pendo to integrate its product analytics into Intercom for the companies using both platforms. The integration will allow companies using both platforms to monitor user interactions across multiple channels (such as web, mobile apps, etc.. from one central dashboard. The benefits of this integration are:

Companies using both platforms will be able to view all their customer interactions in one place. This makes it easier for them to track customer behavior across multiple channels and identify trends that otherwise would be difficult or impossible to notice.

Companies using both platforms will be able to make smarter decisions based on the data they cplect from multiple channels. This enables better analysis of customer behavior and better use of data cplected at an organizational level.

Integration of Pendo and Intercom

Pendo’s Core plan allows businesses to cplect user data from Intercom, Dropbox, Google Analytics, Zendesk, Salesforce, Mixpanel, MailChimp, Slack, and more than 50 other third-party apps or services. However, the integration process is not automatic; businesses must manually upload data from these sources into Pendo. This is where the integration with Intercom will come in handy. This integration will automatically import data from Intercom into Pendo whenever a customer signs up for an account on an application or service integrated with Intercom. This makes it easier for businesses to track customer behavior across multiple channels and identify trends that otherwise would be difficult or impossible to notice.

Benefits of Integration of Pendo and Intercom

Businesses using both platforms will be able to view all their customer interactions in one place. This makes it easier for them to track customer behavior across multiple channels and identify trends that otherwise would be difficult or impossible to notice.

Companies using both platforms will be able to make smarter decisions based on the data they cplect from multiple channels. This enables better analysis of customer behavior and better use of data cplected at an organizational level.

The process to integrate Pendo and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.