PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.
Microsoft Exchange is a powerful collaboration, messaging, and business mobility platform that helps get work done. It enables people to communicate and collaborate effectively using familiar email, chat, video, and voice capabilities.
Want to explore PagerDuty + Microsoft Exchange quick connects for faster integration? Here’s our list of the best PagerDuty + Microsoft Exchange quick connects.
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Triggers when new incidents are created.
Calendar Event Start
New Calendar Event
New Contact
New Email
Updated Calendar Event
Acknowledge the incident with this Incident Key.
Resolve the incident with this Incident Key.
Trigger an incident in PagerDuty with this Incident Key.
Create Event
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
PagerDuty is a cloud-based platform that provides real-time monitoring and alerting for IT operations. It was started by Alex Spomon and Andrew Miklas in 2010. PagerDuty was acquired by the Japanese company, NTT Data, in 2014. It was a startup that developed from idea to acquisition in just 3 years.
Microsoft Exchange is a messaging platform developed by Microsoft Corporation. It is an email server that can be used as a component of a larger groupware spution. Microsoft Exchange Server 2016 is the latest version of this product.
The integration of PagerDuty and Microsoft Exchange increases the efficiency of IT operations by improving the way to respond to alerts. It provides a more unified experience for both end users and IT staffs.
There are several benefits from the integration of PagerDuty and Microsoft Exchange:
The integration of PagerDuty and Microsoft Exchange allows users to receive alerts from different systems using one platform. In this case, alerts from Microsoft Exchange can be sent to PagerDuty. Then, IT staffs can view and respond to those alerts through the same platform as well. This improves the efficiency of IT operations.
When PagerDuty and Microsoft Exchange are integrated, alerts from different systems including Microsoft Exchange can be received in real-time. From there, IT staff can react immediately. It increases the efficiency of IT operations as well as improves the quality of service for end users.
IT staffs can fix issues faster when they receive alerts from multiple systems at the same time. For example, if the database server has failed, alerts from Microsoft Exchange and PagerDuty will arrive at the same time. This means that IT staffs only need to respond to one issue instead of two. Therefore, it decreases the lag time and provides faster respution time for end users.
In conclusion, the integration of PagerDuty and Microsoft Exchange improves the efficiency of IT operations by providing a centralized alert management system. There are several benefits such as real-time monitoring, faster respution time, and decreased response time.
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