Integrate PagerDuty with Microsoft Exchange

Appy Pie Connect allows you to automate multiple workflows between PagerDuty and Microsoft Exchange

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About PagerDuty

PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.

About Microsoft Exchange

Microsoft Exchange is a powerful collaboration, messaging, and business mobility platform that helps get work done. It enables people to communicate and collaborate effectively using familiar email, chat, video, and voice capabilities.

Want to explore PagerDuty + Microsoft Exchange quick connects for faster integration? Here’s our list of the best PagerDuty + Microsoft Exchange quick connects.

Explore quick connects

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Connect PagerDuty + Microsoft Exchange in easier way

It's easy to connect PagerDuty + Microsoft Exchange without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Incident

    Triggers when new incidents are created.

  • Calendar Event Start

    Calendar Event Start

  • New Calendar Event

    New Calendar Event

  • New Contact

    New Contact

  • New Email

    New Email

  • Updated Calendar Event

    Updated Calendar Event

  • Actions
  • Add Acknowledge Event

    Acknowledge the incident with this Incident Key.

  • Add Resolve Event

    Resolve the incident with this Incident Key.

  • Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

  • Create Event

    Create Event

How PagerDuty & Microsoft Exchange Integrations Work

  1. Step 1: Choose PagerDuty as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Exchange as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from PagerDuty to Microsoft Exchange.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of PagerDuty and Microsoft Exchange


PagerDuty is a cloud-based platform that provides real-time monitoring and alerting for IT operations. It was started by Alex Spomon and Andrew Miklas in 2010. PagerDuty was acquired by the Japanese company, NTT Data, in 2014. It was a startup that developed from idea to acquisition in just 3 years.

Microsoft Exchange

Microsoft Exchange is a messaging platform developed by Microsoft Corporation. It is an email server that can be used as a component of a larger groupware spution. Microsoft Exchange Server 2016 is the latest version of this product.

Integration of PagerDuty and Microsoft Exchange

The integration of PagerDuty and Microsoft Exchange increases the efficiency of IT operations by improving the way to respond to alerts. It provides a more unified experience for both end users and IT staffs.

Benefits of Integration of PagerDuty and Microsoft Exchange

There are several benefits from the integration of PagerDuty and Microsoft Exchange:

  • Centralized Alerts Monitoring

The integration of PagerDuty and Microsoft Exchange allows users to receive alerts from different systems using one platform. In this case, alerts from Microsoft Exchange can be sent to PagerDuty. Then, IT staffs can view and respond to those alerts through the same platform as well. This improves the efficiency of IT operations.

  • Real-Time Monitoring

When PagerDuty and Microsoft Exchange are integrated, alerts from different systems including Microsoft Exchange can be received in real-time. From there, IT staff can react immediately. It increases the efficiency of IT operations as well as improves the quality of service for end users.

  • Faster Respution Time

IT staffs can fix issues faster when they receive alerts from multiple systems at the same time. For example, if the database server has failed, alerts from Microsoft Exchange and PagerDuty will arrive at the same time. This means that IT staffs only need to respond to one issue instead of two. Therefore, it decreases the lag time and provides faster respution time for end users.

In conclusion, the integration of PagerDuty and Microsoft Exchange improves the efficiency of IT operations by providing a centralized alert management system. There are several benefits such as real-time monitoring, faster respution time, and decreased response time.

The process to integrate PagerDuty and Microsoft Exchange may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on February 01,2023 11:04 am