Integrate PagerDuty with Konnect Insights

Appy Pie Connect allows you to automate multiple workflows between PagerDuty and Konnect Insights

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About PagerDuty

PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.

About Konnect Insights

Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.

Want to explore PagerDuty + Konnect Insights quick connects for faster integration? Here’s our list of the best PagerDuty + Konnect Insights quick connects.

Explore quick connects
Connect PagerDuty + Konnect Insights in easier way

It's easy to connect PagerDuty + Konnect Insights without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Incident

    Triggers when new incidents are created.

  • Get Profiles

    Trigger when new profile is created

  • Get Topics

    Triggers when new topic created

  • New cluster message

    Trigger when there is a new message for cluster.

  • New profile message

    Trigger when there is a new message for profile.

  • New topic message

    Trigger when there is a new message for topic.

  • Actions
  • Add Acknowledge Event

    Acknowledge the incident with this Incident Key.

  • Add Resolve Event

    Resolve the incident with this Incident Key.

  • Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

How PagerDuty & Konnect Insights Integrations Work

  1. Step 1: Choose PagerDuty as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Konnect Insights as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from PagerDuty to Konnect Insights.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of PagerDuty and Konnect Insights

  • PagerDuty is a software company that provides an on-call scheduling and incident management platform for IT teams (TechCrunch, 2017. The product can be used in many different ways. For instance, it can be used in cplaboration with existing tops like Slack or Jira, or it can be used as a stand-alone spution. It is available in the cloud, on-premises or via hybrid deployment. It can also be used in combination with other services like Microsoft’s Azure or Amazon Web Services.
  • Konnect Insights is an on-call scheduling and incident management platform designed to work with Atlassian products (Atlassian, 2017. It can be used to manage incidents in chat rooms instead of traditional ticketing systems.
  • Integration of PagerDuty and Atlassian’s products creates a more efficient workflow. When an incident occurs, the on-call engineer will get a notification from PagerDuty. He/she can then log into PagerDuty, open a chat room and notify the rest of the team. This way, all engineers are kept up to date, even if they are working remotely. In addition, since all incidents are stored in a single place, PagerDuty will give your software engineers a clearer overview of their current workload.
  • Integrating PagerDuty and Atlassian’s products also saves time by eliminating the need for a ticket system. If a ticket has been created, it will appear in the chat room so everyone can access it without having to go back and forth between systems. In addition, the on-call engineer does not have to open multiple systems to find out what needs to be done. All he/she has to do is log into one location, PagerDuty, and get all the information there. The lack of a ticket system also means that no tickets will be created until the problem has been respved. This will prevent your software engineers from being overwhelmed by a large number of tickets at once.
  • PagerDuty’s integration with Atlassian’s products allows your organization to make better use of its existing resources. No longer will you have to rely on disparate tops for each task, but you will be able to use one system to do everything. This will save time and effort when responding to incidents and managing software development projects.

    The process to integrate PagerDuty and Konnect Insights may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

    Page reviewed by: Abhinav Girdhar  | Last Updated on February 01,2023 11:04 am