Integrate PagerDuty with kanban Tool

PagerDuty

PagerDuty is an alerting, on-call scheduling and incident management top for IT operations. It allows users to receive alerts via email, text, phone calls, or SMS. The platform also provides users with tops to manage their on-call shift rotations and schedules (16.

Kanban Top is a simple issue tracking top that gives you the power to manage your tasks, projects and workflow. It can be used in real time by your team members or in batch mode by the project manager (17.

The integration of PagerDuty and kanban Top has some benefits for the user. In this article, we will discuss about them in detail.

• Kanban Top provides a Workflow feature which helps the user to define rules on how to process an incident. For example, a rule can be defined that if a new incident is created then a notification should be sent to the PagerDuty account of all the team members who are assigned to that service.
• A kanban card can be linked to incidents, issues, and projects. This enables the user to link multiple cards to an incident which makes it easy for the user to get a hpistic view of the incident. For example, a user can create a card with the title “On-call schedule” from the kanban card menu of an incident. When he clicks on this card, he gets a pop-up window that shows him the on-call schedule information of the incident.
• A kanban board can be linked to a particular project through which the user can get a hpistic view of the progress of the project. For example, a kanban board can be linked to a project called “Redesign website” through which the user can see the status of issues, incidents, and work items of the project. He can add links to issues, incidents, or work items from any kanban board or card through which he can see the status of these issues, incidents, or work items in the context of their respective projects.
• Kanban Top’s Release Planner feature helps the user to plan and organize releases in his application development lifecycle. For example, it can be used in an application release planning meeting in which the user can add various work items such as features and bugs to the kanban board of his application release planning meeting. The user can add links from work items such as issues, incidents, and feature requests to his kanban board through which he can see their status in the context of his application release planning meeting. Also, he can add links from his kanban board to incidents or feature requests through which he can see their status in his application release planning meeting in the context of issues and feature requests (18.
• Kanban Top’s Chat feature allows users to chat with each other inside their workspace. It also allows users to chat with each other outside their workspace by using channels and global chat rooms. For example, a developer named John Smith wants to chat with another developer named John Doe who is working on a separate project from John Smith’s project. So they both need to join a channel called “Developer Forum” from where they can initiate a chat conversation between themselves. However, if they want to chat with each other without joining a channel then they can send each other private messages through global chat rooms (19.

In this article we have discussed about the integration of PagerDuty and kanban Top. We have discussed about some important benefits of integrating these two tops together. In next article we will discuss about how we can customize kanban Top to suit our requirements with ease.

The process to integrate PagerDuty and kanban Top may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.