PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.
Arthur Online is a one-of-a-kind property management system. It brings together property managers, tenants, contractors, agents, and owners in one place.
It's easy to connect PagerDuty + Arthur Online without coding knowledge. Start creating your own business flow.
Triggers when new incidents are created.
Triggers on the creation of a new document.
Triggers when a new task is added.
Triggers when a new tenancy is added.
Triggers when a new viewing is added.
Triggers when a unit becomes available to let.
Triggers when a task is updated.
Triggers when a tenancy is updated.
Triggers when a viewing is updated.
Acknowledge the incident with this Incident Key.
Resolve the incident with this Incident Key.
Trigger an incident in PagerDuty with this Incident Key.
PagerDuty lets you quickly notify the right people in your organization when things go wrong. PagerDuty is an alerting and incident response platform that enables IT organizations to build, monitor, and maintain reliable 24x7 help desks. It targets DevOps teams, IT operations specialists, and IT managers.(https://www.pagerduty.com/features/help-desk-software/)
Arthur Online is a software service that automates the respution of incidents that occur in your network. It runs on the basis of configuration files, also known as 'recipes'. Each recipe can be run at any time, uses information cplected from your network to perform the actions required to respve the incident. (http://www.arthur-online.com/)
Integration of PagerDuty and Arthur Online can respve the issues on time efficiently. It can make the process of incident management faster and better. Every organization wants to provide better customer service. In order to provide better service to customers, organizations need to make sure that everything is working fine on their network. When an issue occurs on the network, it takes a lot of time to respve that issue because a person needs to be called and then he needs to proceed to the problem point and then after respving the issue he needs to report back to the head of organization about what exactly happened and how it was respved. In this case, customer service issues will get worse because customers will have to wait for a long time to get their issues respved. This is why it becomes very important to have an efficient incident management system so that the customers have a faster service.
In this case, integration of PagerDuty and Arthur Online can respve the issues on time efficiently. It can make the process of incident management faster and better. It integrates PagerDuty with Arthur Online by recognizing incidents of similar kind and assigning them to a dedicated team member for complete respution. This causes a positive impact on the organization because the customers will receive quick and good service from the organization.(https://www.pagerduty.com/integrations)
Benefits of Integration of PagerDuty and Arthur Online are listed below:
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