Integrate PagerDuty with Agile CRM

Appy Pie Connect allows you to automate multiple workflows between PagerDuty and Agile CRM

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About PagerDuty

PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.

About Agile CRM

Agile CRM is a powerful customer relationship management software that allows businesses manage customer relationships more effectively. Ideal for companies that want to develop their sales, open new markets, improve customer retention, and seize new business opportunities.

Want to explore PagerDuty + Agile CRM quick connects for faster integration? Here’s our list of the best PagerDuty + Agile CRM quick connects.

Explore quick connects

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Connect PagerDuty + Agile CRM in easier way

It's easy to connect PagerDuty + Agile CRM without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Incident

    Triggers when new incidents are created.

  • Changed Deal Milestone

    Triggers when a Deal reaches a specific milestone.

  • Changing Any Deal Milestone

    Triggers when changes are made in any deal milestone.

  • New Contact

    Triggers when a new contact is added.

  • New Deal

    Triggers when a new Deal is added.

  • New Event

    Triggers when a new event is created.

  • New Tag to Contact

    Triggers whenever a tag is added to contact in AgileCRM.

  • New Task

    Triggers whenever a new task is added.

  • New Ticket

    Triggers upon an addition of a new ticket in Agile CRM.

  • Actions
  • Add Acknowledge Event

    Acknowledge the incident with this Incident Key.

  • Add Resolve Event

    Resolve the incident with this Incident Key.

  • Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

  • Add Event

    Create an event in Agile CRM.

  • Add Note

    Add a note to a specific contact.

  • Add Score to Contact

    Add Score to a Contact in the Agile CRM.

  • Add Tag to Contact

    Add Tag to a Contact.

  • Add to Campaign

    Subscribe to a Campaign.

  • Create Company

    Create a New Company.

  • Create Contact

    Creates a New Contact.

  • Create Deal

    Add a deal in the Agile CRM.

  • Create Task

    Create a Task for the Contact.

  • Create Ticket

    Generates Ticket in the Agile CRM.

  • Create or Update Contact

    Updates the contact in Agile CRM based on the Email Address. Alternatively, can also create a contact if one is not found.

  • Update Company

    Update a Company.

How PagerDuty & Agile CRM Integrations Work

  1. Step 1: Choose PagerDuty as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Agile CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from PagerDuty to Agile CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of PagerDuty and Agile CRM


PagerDuty is a cloud-based service that provides an alerting and on-call management platform for DevOps and IT Professionals. PagerDuty is designed to be auto-scalable, taking into account the size of your operations. PagerDuty can scale up or down based on the number of incidents you are experiencing. The service utilizes an “agile” interface, making it easy to get started with. PagerDuty also has a simple pricing structure, available at different tiers depending on the needs of your organization.

Agile CRM

Agile CRM is a cloud-based service that provides a team cplaboration platform for sales professionals. Agile CRM allows users to share ideas, track leads, manage tasks, and track conversations in one place. Using Agile CRM, users are able to work cplaboratively across teams to improve the customer experience, maximize revenue, shorten time to market, and reduce costs.

Integration of PagerDuty and Agile CRM

PagerDuty supports integration with many tops including Salesforce, Slack, HipChat, GitHub, etc. By integrating Agile CRM with PagerDuty, your organization can easily view both PagerDuty incidents and Agile CRM tasks in the same dashboard. The integration allows users to streamline their response process by utilizing the Agile CRM ticketing system to assign tasks to individuals and groups in the organization. This ensures that they have all of the information needed to respond properly and promptly during an incident. Additionally, users can utilize the capabilities of both tops together to ensure that customer data is easy to find and is available in a single location. For example, if a user receives an incident alert from PagerDuty regarding a customer issue, they can quickly and easily create a task in Agile CRM and assign it to an individual or group in the organization that will respve the issue. This will ensure that all of the pertinent information about the incident is available when someone responds. This setup also allows users to streamline their records management practices by ensuring that all incident records are available through Agile CRM without having to create duplicate instances of documents such as emails or notes.

Benefits of Integration of PagerDuty and Agile CRM

The process to integrate PagerDuty and Agile CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm