PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.
Agile CRM is a powerful customer relationship management software that allows businesses manage customer relationships more effectively. Ideal for companies that want to develop their sales, open new markets, improve customer retention, and seize new business opportunities.
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Triggers when new incidents are created.
Triggers when a Deal reaches a specific milestone.
Triggers when changes are made in any deal milestone.
Triggers when a new contact is added.
Triggers when a new Deal is added.
Triggers when a new event is created.
Triggers whenever a tag is added to contact in AgileCRM.
Triggers whenever a new task is added.
Triggers upon an addition of a new ticket in Agile CRM.
Acknowledge the incident with this Incident Key.
Resolve the incident with this Incident Key.
Trigger an incident in PagerDuty with this Incident Key.
Create an event in Agile CRM.
Add a note to a specific contact.
Add Score to a Contact in the Agile CRM.
Add Tag to a Contact.
Subscribe to a Campaign.
Create a New Company.
Creates a New Contact.
Add a deal in the Agile CRM.
Create a Task for the Contact.
Generates Ticket in the Agile CRM.
Updates the contact in Agile CRM based on the Email Address. Alternatively, can also create a contact if one is not found.
Update a Company.
PagerDuty is a cloud-based service that provides an alerting and on-call management platform for DevOps and IT Professionals. PagerDuty is designed to be auto-scalable, taking into account the size of your operations. PagerDuty can scale up or down based on the number of incidents you are experiencing. The service utilizes an “agile” interface, making it easy to get started with. PagerDuty also has a simple pricing structure, available at different tiers depending on the needs of your organization.
Agile CRM is a cloud-based service that provides a team cplaboration platform for sales professionals. Agile CRM allows users to share ideas, track leads, manage tasks, and track conversations in one place. Using Agile CRM, users are able to work cplaboratively across teams to improve the customer experience, maximize revenue, shorten time to market, and reduce costs.
PagerDuty supports integration with many tops including Salesforce, Slack, HipChat, GitHub, etc. By integrating Agile CRM with PagerDuty, your organization can easily view both PagerDuty incidents and Agile CRM tasks in the same dashboard. The integration allows users to streamline their response process by utilizing the Agile CRM ticketing system to assign tasks to individuals and groups in the organization. This ensures that they have all of the information needed to respond properly and promptly during an incident. Additionally, users can utilize the capabilities of both tops together to ensure that customer data is easy to find and is available in a single location. For example, if a user receives an incident alert from PagerDuty regarding a customer issue, they can quickly and easily create a task in Agile CRM and assign it to an individual or group in the organization that will respve the issue. This will ensure that all of the pertinent information about the incident is available when someone responds. This setup also allows users to streamline their records management practices by ensuring that all incident records are available through Agile CRM without having to create duplicate instances of documents such as emails or notes.
The process to integrate PagerDuty and Agile CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.