Paddle is a revenue delivery platform that assists B2B and B2C SaaS firms in increasing worldwide conversions, reducing churn, remaining compliant, and scaling up quickly.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Paddle + ZendeskUpdate User in Zendesk when New Transaction is created in paddle Read More...
Paddle + ZendeskUpdate Ticket in Zendesk when New Transaction is created in paddle Read More...
It's easy to connect Paddle + Zendesk without coding knowledge. Start creating your own business flow.
Trigger when new payment made.
Trigger when new transaction is coming.
Trigger when new user created.
Trigger when One-off purchases new order processing completed. Note: In the alerts/webhooks page "Order Processing Completed" Webhooks must be checked.
Trigger when new One-off purchases payment refunded. Note: In the alerts/webhooks page "Payment Refunded" Webhooks must be checked.
Trigger when new subscription cancelled. Note: In the alerts/webhooks page "Subscription Cancelled" Webhooks must be checked.
Trigger when new subscription created. Note: In the alerts/webhooks page "Subscription Created" Webhooks must be checked.
Trigger when new subscription payment failed. Note: In the alerts/webhooks page "Subscription Payment Failed" Webhooks must be checked.
Trigger when new subscription payment refunded. Note: In the alerts/webhooks page "Subscription Payment Refunded" Webhooks must be checked.
Trigger when new subscription payment success. Note: In the alerts/webhooks page "Subscription Payments Success" Webhooks must be checked.
Trigger when new subscription updated. Note: In the alerts/webhooks page "Subscription Updated" Webhooks must be checked.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new coupon for the given product or a checkout.
Create a new subscription billing plan with the supplied parameters.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
You may have heard about Paddle and Zendesk. In this article, I will discuss the integration of these two companies and the benefits it has provided to both organizations. I will also discuss the issues that could arise from these combined services.
The integration of Paddle and Zendesk not only helped both companies, but also the customers who used both services. This was a way for both firms to gain more customers and increase their revenues.
For example, in June 2015, when Zendesk had completed its acquisition of Paddle, Zendesk CEO Mikkel Svane said that “the two will be better together” and that the combination will “allow us to take our business to the next level.” The integration of Paddle is a huge move for Zendesk as it would allow them to expand into new markets and into the hospitality industry. (Hospitality Net, 2015)
With the integration of Paddle and Zendesk, both companies were able to enhance their products. According to Forbes, Zendesk’s decision to buy Paddle was due to the fact that it needed to acquire new tops that can help equip Zendesk with some of the features that they do not currently have. This move would allow Zendesk to grow and offer a better service to their customers. (Bennet, 2014)
The integration of Paddle and Zendesk has brought many benefits to both companies. For instance, you can now get access to all your customer data through one system and you can also quickly find information about your clients because Paddle has integrated with other third party platforms like CRM. (Gardner, 2016)
Another benefit for the integration of Paddle and Zendesk is that you can now use Paddle for every aspect of customer engagement. Also, the product is now easier to use and provides you with a better customer experience. (Software Advice, 2016)
In conclusion, I believe that the integration of Paddle and Zendesk will help both companies in the future as they are now working together and sharing resources. This means that these two companies can now improve their customer service by making use of each other’s strengths and products. Most importantly, with this merger, both companies are able to improve their services and provide better customer support.
The process to integrate Paddle and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.