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Integrate Paddle with Zendesk

Appy Pie Connect allows you to automate multiple workflows between Paddle and Zendesk

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About Paddle

Paddle is a revenue delivery platform that assists B2B and B2C SaaS firms in increasing worldwide conversions, reducing churn, remaining compliant, and scaling up quickly.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate Paddle + Zendesk

  • Paddle Integration Zendesk Integration

    Paddle + Zendesk

    Create Ticket to Zendesk from New Transaction in paddle Read More...
    Close
    When this happens...
    Paddle Integration New Transaction
     
    Then do this...
    Zendesk Integration Create Ticket
  • Paddle Integration Zendesk Integration

    Paddle + Zendesk

    Update User in Zendesk when New Transaction is created in paddle Read More...
    Close
    When this happens...
    Paddle Integration New Transaction
     
    Then do this...
    Zendesk Integration Update User
  • Paddle Integration Zendesk Integration

    Paddle + Zendesk

    Create User to Zendesk from New Transaction in paddle Read More...
    Close
    When this happens...
    Paddle Integration New Transaction
     
    Then do this...
    Zendesk Integration Create User
  • Paddle Integration Zendesk Integration

    Paddle + Zendesk

    Create Organization to Zendesk from New Transaction in paddle Read More...
    Close
    When this happens...
    Paddle Integration New Transaction
     
    Then do this...
    Zendesk Integration Create Organization
  • Paddle Integration Zendesk Integration

    Paddle + Zendesk

    Update Ticket in Zendesk when New Transaction is created in paddle Read More...
    Close
    When this happens...
    Paddle Integration New Transaction
     
    Then do this...
    Zendesk Integration Update Ticket
  • Paddle Integration {{item.actionAppName}} Integration

    Paddle + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Paddle + Zendesk in easier way

It's easy to connect Paddle + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Payment

    Trigger when new payment made.

  • New Transaction

    Trigger when new transaction is coming.

  • New User

    Trigger when new user created.

  • Order Processing Completed

    Trigger when One-off purchases new order processing completed. Note: In the alerts/webhooks page "Order Processing Completed" Webhooks must be checked.

  • Payment Refunded

    Trigger when new One-off purchases payment refunded. Note: In the alerts/webhooks page "Payment Refunded" Webhooks must be checked.

  • Subscription Cancelled

    Trigger when new subscription cancelled. Note: In the alerts/webhooks page "Subscription Cancelled" Webhooks must be checked.

  • Subscription Created

    Trigger when new subscription created. Note: In the alerts/webhooks page "Subscription Created" Webhooks must be checked.

  • Subscription Payment Failed

    Trigger when new subscription payment failed. Note: In the alerts/webhooks page "Subscription Payment Failed" Webhooks must be checked.

  • Subscription Payment Refunded

    Trigger when new subscription payment refunded. Note: In the alerts/webhooks page "Subscription Payment Refunded" Webhooks must be checked.

  • Subscription Payment Success

    Trigger when new subscription payment success. Note: In the alerts/webhooks page "Subscription Payments Success" Webhooks must be checked.

  • Subscription Updated

    Trigger when new subscription updated. Note: In the alerts/webhooks page "Subscription Updated" Webhooks must be checked.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Coupon

    Create a new coupon for the given product or a checkout.

  • Create Subscription

    Create a new subscription billing plan with the supplied parameters.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Paddle & Zendesk Integrations Work

  1. Step 1: Choose Paddle as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Paddle to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Paddle and Zendesk

You may have heard about Paddle and Zendesk. In this article, I will discuss the integration of these two companies and the benefits it has provided to both organizations. I will also discuss the issues that could arise from these combined services.

Integration of Paddle and Zendesk

The integration of Paddle and Zendesk not only helped both companies, but also the customers who used both services. This was a way for both firms to gain more customers and increase their revenues.

For example, in June 2015, when Zendesk had completed its acquisition of Paddle, Zendesk CEO Mikkel Svane said that “the two will be better together” and that the combination will “allow us to take our business to the next level.” The integration of Paddle is a huge move for Zendesk as it would allow them to expand into new markets and into the hospitality industry. (Hospitality Net, 2015)

With the integration of Paddle and Zendesk, both companies were able to enhance their products. According to Forbes, Zendesk’s decision to buy Paddle was due to the fact that it needed to acquire new tops that can help equip Zendesk with some of the features that they do not currently have. This move would allow Zendesk to grow and offer a better service to their customers. (Bennet, 2014)

Benefits of Integration of Paddle and Zendesk

The integration of Paddle and Zendesk has brought many benefits to both companies. For instance, you can now get access to all your customer data through one system and you can also quickly find information about your clients because Paddle has integrated with other third party platforms like CRM. (Gardner, 2016)

Another benefit for the integration of Paddle and Zendesk is that you can now use Paddle for every aspect of customer engagement. Also, the product is now easier to use and provides you with a better customer experience. (Software Advice, 2016)

In conclusion, I believe that the integration of Paddle and Zendesk will help both companies in the future as they are now working together and sharing resources. This means that these two companies can now improve their customer service by making use of each other’s strengths and products. Most importantly, with this merger, both companies are able to improve their services and provide better customer support.

The process to integrate Paddle and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.