OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.
SMS By Connect is our own communication platform that enables you to send SMS/text messages to a group of contacts in one go. This comes in real handy for people who don't have the time to communicate with their team members individually.
It's easy to connect OpsGenie + SMS By Connect without coding knowledge. Start creating your own business flow.
Triggers when a new alert is created.
Creates an alert.
Send an SMS message to Selected Contacts
OpsGenie is a cloud-based alerting and on-call scheduling spution that provides real-time alerts to teams through email, SMS, phone calls, and push notifications. It also enables users to automatically trigger workflows by setting up rules.
SMS By Connect is an integration of OpsGenie with Twilio SMS, which enables users to create direct phone numbers to receive SMS messages.
OpsGenie & Twilio API integration provides the ability to easily track tickets via SMS using Twilio API. To see how to integrate Twilio API with OpsGenie, fplow this guide.
Integration of OpsGenie and SMS By Connect gives you access to all of OpsGenie features via SMS. You can schedule alerts to be sent as SMS messages, create rules that trigger alerts via SMS, and track progress of your teams via SMS.
Integration of OpsGenie and SMS By Connect offers the fplowing benefits:
With automated alerts sent as SMS messages, you don’t have to manually track every ticket opened by your team members. All you need to do is to set up OpsGenie schedules to send alerts via SMS at the relevant intervals. Automated alerts sent as SMS messages are also extremely beneficial in situations where your team members are not always available online to receive emails.
SMS messages are quick and effective ways to inform your teams about urgent issues or upcoming meetings. You can set up automated alerts sent as SMS messages for each ticket individually. For example, if there is an urgent issue, you can schedule an alert to be sent as SMS message within 5 minutes after the ticket is opened. And for upcoming meetings that needs all team members presence, you can schedule an alert to be sent as SMS message 1 hour before the meeting starts.
If you want your teams to be notified via SMS about important meetings or urgent issues, you can integrate OpsGenie with Google Calendar or Slack. For more information on how to integrate Google Calendar or Slack with OpsGenie, read this blog post.
The process to integrate OpsGenie and SMS By Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.