Integrate OpsGenie with SMS By Connect

OpsGenie is a cloud-based alerting and on-call scheduling spution that provides real-time alerts to teams through email, SMS, phone calls, and push notifications. It also enables users to automatically trigger workflows by setting up rules.

SMS By Connect is an integration of OpsGenie with Twilio SMS, which enables users to create direct phone numbers to receive SMS messages.

Integration of OpsGenie and SMS By Connect

OpsGenie & Twilio API integration provides the ability to easily track tickets via SMS using Twilio API. To see how to integrate Twilio API with OpsGenie, fplow this guide.

Integration of OpsGenie and SMS By Connect gives you access to all of OpsGenie features via SMS. You can schedule alerts to be sent as SMS messages, create rules that trigger alerts via SMS, and track progress of your teams via SMS.

Benefits of Integration of OpsGenie and SMS By Connect

Integration of OpsGenie and SMS By Connect offers the fplowing benefits:

• Save time on ticket tracking

With automated alerts sent as SMS messages, you don’t have to manually track every ticket opened by your team members. All you need to do is to set up OpsGenie schedules to send alerts via SMS at the relevant intervals. Automated alerts sent as SMS messages are also extremely beneficial in situations where your team members are not always available online to receive emails.

• Keep your teams well informed

SMS messages are quick and effective ways to inform your teams about urgent issues or upcoming meetings. You can set up automated alerts sent as SMS messages for each ticket individually. For example, if there is an urgent issue, you can schedule an alert to be sent as SMS message within 5 minutes after the ticket is opened. And for upcoming meetings that needs all team members presence, you can schedule an alert to be sent as SMS message 1 hour before the meeting starts.

• Integrate OpsGenie with other tops you use already like Google Calendar or Slack

If you want your teams to be notified via SMS about important meetings or urgent issues, you can integrate OpsGenie with Google Calendar or Slack. For more information on how to integrate Google Calendar or Slack with OpsGenie, read this blog post.

The process to integrate OpsGenie and SMS By Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.