OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.
Shiprocket is a technologically advanced logistics platform that connects retailers, consumers, and supply chain partners to create great shipping experiences.
It's easy to connect OpsGenie + ShipRocket without coding knowledge. Start creating your own business flow.
Triggers when a new alert is created.
Triggers when a new order is created.
Triggers when a new product is created.
Triggers when a new shipment is created.
Creates an alert.
Creates a new product.
Cancel an order
Creates a custom order.
Create a return order
Update an existing order.
There are many software companies out there, and every company has a wish to succeed in this competitive market. There are various ways to achieve it, but one of the most effective ways is to partner with another company. In this case, we have an integration between two companies. OpsGenie and ShipRocket. In our opinion, this integration is a great achievement for both companies.
In this article, we will talk about why this integration is beneficial for both companies, how it works, and what can be done in the future. For a start, we should mention why these companies decided to integrate.
Why did it happen
OpsGenie is a monitoring spution for IT infrastructure and applications. One of the main features of the product is its alerting system, which allows users to receive notifications on their mobile devices or emails based on events that occur in their systems. In addition, users can create rules that describe the actions that need to be performed when specific events occur.
ShipRocket is an order management system that helps businesses automate their procurement processes. The company offers a wide range of procurement products and services for manufacturers and distributors. The main features offered by the company include:
Order management. ShipRocket enables users to manage orders and shipments in real time.
Risk management. ShipRocket helps users reduce risks related to sourcing products from different suppliers.
Financial management. ShipRocket enables users to improve the efficiency of their financial operations by automating them.
The integration between these two companies allows ShipRocket to enhance its service portfpio by offering customers an additional monitoring spution. This way, the company broadens its customer base and attracts new clients.
the benefit of this integration
Let’s look at some examples to see how integration benefits OpsGenie and ShipRocket:
When a customer in ShipRocket creates an order in the application, ShipRocket sends notifications to all people required in OpsGenie. These notifications include alerts, reminders, and escalations created in OpsGenie. They also include integrations such as integrations with Slack and HipChat that allow users to perform actions such as sending messages to users who received notifications in OpsGenie. This way, all information related to orders will be available in one place because all information about orders is sent to OpsGenie.
An example of how integrations work
An example of how integrations work A user in ShipRocket specifies a shipping address and selects a carrier for this address. When the shipping address changes, ShipRocket sends notifications to all relevant people in OpsGenie. For example, if a new carrier is selected for a shipping address, ShipRocket sends notification about it to all people responsible for handling such issues. In such cases, they receive notifications on their mobile devices or emails and can take appropriate action. For instance, they might find out if the selected carrier delivers goods to the specified location and how much it costs to deliver goods there. If the new carrier does not deliver goods to the specified location and the current carrier does, then the shipping address can be changed back to the current carrier.
The process to integrate OpsGenie and ShipRocket may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.