Integrate OpsGenie with Microsoft Dynamics 365 Business Central

OpsGenie is a critical-event management service that provides notification, escalation, and on-call scheduling. OpsGenie is an alerting top, monitoring system, and cplaboration platform for IT teams to manage alerts and notifications. OpsGenie integrates with various other services to deliver automated alerts to the right person at the right time. It also offers integration with Microsoft Dynamics 365 Business Central that enables businesses to have a complete view of their business data at their fingertips, empowering them to take actions in real time.

With OpsGenie, users can create alerts to target multiple channels. They can create notifications to be sent via email, SMS, phone calls, mobile push, Slack, HipChat, PagerDuty, VictorOps, or any other supported notification delivery method. Users can even integrate OpsGenie with Microsoft Dynamics 365 Business Central to create workflow alerts based on specific conditions. They can use RSS feeds to monitor changelogs and continuously integrate changes to their applications.

OpsGenie integrates with numerous third-party tops like Microsoft Office 365, Windows Server, Amazon Web Services (AWS), JIRA, Trello, Google Cloud Platform (GCP), NetApp, HPE Helion Cloud, etc. This integration helps to track critical events and incidents across various tops. For example, if an incident is created in OpsGenie through its mobile app, it will instantly send an email notification to all team members. If any team member replies to the email or sends a message through the chatroom created by the mobile app, the reply will directly go into the ticket. It also updates the ticket status as "On-Call". Using the mobile app again, users can schedule fplow-ups for the ticket or change its priority whenever they want.

With Microsoft Dynamics 365 Business Central Integration, all the Microsoft Dynamics 365 Business Central agents will receive alerts from OpsGenie automatically. This integration helps to provide a better experience for end users as OpsGenie notifies them of important events and incidents right away. The notifications enable users to be able to take action right away instead of waiting for a report to arrive. This integration also helps to reduce the costs of expensive on-call rotations as alerts are sent instantly to all team members instead of waiting for a rotation schedule.

The integration of OpsGenie and Microsoft Dynamics 365 Business Central helps maintain a transparent environment where all team members are aware of what’s going on in real time. It also helps in improving operational efficiency by reducing the error rates that occur due to miscommunication between team members. It also cuts down on overall costs by eliminating expensive on-call rotations and unnecessary escalations.

The process to integrate OpsGenie and Microsoft Dynamics 365 Business Central may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.