OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.
Facebook Pages allow businesses to develop their brand, grow their audience and start conversations with customers and people interested in learning more.
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Triggers when a new alert is created.
Triggers whenever you or anyone posts to your Page's Timeline.
Creates an alert.
Uploads a photo to Facebook Page and also posts it to the stream.
Generates a new page "stream" post on a page.
OpsGenie is a cloud-based alerting and on-call management spution which is used by over 3,000 organizations worldwide. OpsGenie provides integrations with more than 400 applications and services including PagerDuty, Slack, HipChat, MS Teams, Twilio, VictorOps, HPE ArcSight, AWS CloudWatch, Google Cloud Platform, New Relic, etc. You can create a free account at opsgenie.com to see how it works.
Facebook Page is a way to connect with fans of your business on Facebook. You can publish status updates on your Page as well as ask questions to your audience. By creating a Facebook Page for your business on Facebook, you can advertise your business on Facebook and find potential new customers too.
OpsGenie has a built-in integration with Facebook Page that allows you to create a Facebook Page on a specific channel on a specific alert, and open an alert in Facebook when the alert triggers. If you select “Notify Facebook” in the integration configuration page, the alert will be posted to the given Facebook Page when it triggers. And if you select “Create Facebook Page” in the integration configuration page, the integration will also create a Facebook Page on the given channel when the alert triggers.
Also, if you select “Notify” in the integration configuration page, you can send custom messages to your Facebook Pages or users via SMS or email even if the alert triggers. The integration works for both one-time alerts and recurring alerts. Just turn on the integration in the integration configuration page and you are ready to go. When an alert triggers, you can view it in OpsGenie dashboards or in your notifications immediately.
By integrating OpsGenie and Facebook Page together, you can manage your issues better when they happen in real time. OpsGenie helps you keep your teams across all communication channels in sync because when an incident happens, you can notify everyone right away via SMS or email. And when you post an incident to your Facebook Page or create a new Facebook Page for it, you can open an alert in Facebook when the alert triggers for better communication between team members.
And when you notify people via SMS or email about an incident via OpsGenie, your users can easily get information about incidents without opening any apps. This is especially helpful for people who are not always online but still want to get notifications about their work. And since OpsGenie can send out notification messages instantly, you don’t have to worry about someone missing something important just because they are not online at the time. Also, since users can get information about incidents without opening any apps, there are no interruptions caused by app notifications that may disturb them while they are working. So by using OpsGenie with Facebook Page together, you can provide better customer service to your users while keeping them focused on their work.
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