Integrate OneSignal with CloudTalk

[4.2] OneSignal is a push notification service for mobile apps. It supports iOS and Android platforms, allowing developers to send push notifications to their users. It supports features such as Advanced Analytics, A/B Testing, Multivariate Testing, and Mobile Engagement. The platform is free for the first 1,000 monthly active users. Developers have the option of upgrading to one of its three paid tiers. Pro, Business, or Enterprise. CloudTalk is a live chat service that lets users communicate with customers in real time via instant messaging. The platform supports multiple messaging channels such as Facebook Messenger, WhatsApp, WeChat, and Slack.

[4.3] The integration of OneSignal and CloudTalk would be beneficial because they are complementary in terms of functionality. OneSignal sends mobile push notifications with no coding needed while CloudTalk has real-time chat as well as email support. OneSignal also allows developers to segment users by locale and interests, which can be helpful when marketing CloudTalk products in specific markets. Another benefit is that CloudTalk’s live chat feature is designed to help businesses create a better user experience for their customers. In addition, integrating OneSignal and CloudTalk will make it easier for businesses to communicate with their customers on multiple platforms. This would help reduce costs since CloudTalk does not have a subscription fee like OneSIGNAL and comes integrated with other messaging services that most people use on a daily basis.

[4.4] The integration of OneSignal and CloudTalk would be beneficial because it would allow businesses to expand their customer base and improve customer relationships by providing them with more ways to reach out to their customers. For example, OneSignal and CloudTalk combined could help businesses connect with potential customers who are already using messaging services such as Facebook Messenger and WhatsApp. In this scenario, businesses can use CloudTalk’s live chat feature to provide support to their customers while at the same time advertise their products and services through OneSignal’s mobile push notifications.

[4.5] The integration of OneSignal and CloudTalk is still in beta testing but will likely be available by the end of the year or at least by March 2017. Once fully integrated, businesses will be able to use both services for free for the first 1,000 monthly active users (MAU. before having to upgrade to one of the paid tiers offered by both platforms.

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