Integrate OneDrive with Zendesk

Appy Pie Connect allows you to automate multiple workflows between OneDrive and Zendesk

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About OneDrive

Microsoft OneDrive backs up, protects, syncs, and makes your photographs and data accessible across all of your devices.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Want to explore OneDrive + Zendesk quick connects for faster integration? Here’s our list of the best OneDrive + Zendesk quick connects.

Explore quick connects

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Connect OneDrive + Zendesk in easier way

It's easy to connect OneDrive + Zendesk without coding knowledge. Start creating your own business flow.

  • Triggers
  • New File

    Triggers when a new file is added.

  • New Folder

    Triggers when a new folder is added.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Internal Note

    Triggers when a internal note is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Updated User

    Triggers when a user is updated in Zendesk.

  • Actions
  • Create Folder

    Creates a new folder.

  • Create New Text File

    Creates a brand new text file from plain text content you specify.

  • Upload File

    Upload an existing file.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How OneDrive & Zendesk Integrations Work

  1. Step 1: Choose OneDrive as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from OneDrive to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of OneDrive and Zendesk

Microsoft Corporation is one of the largest computer hardware, software and services companies in the world. The company was founded by Bill Gates and Paul Allen in 1975. It is based in Redmond, Washington (US. Microsoft develops, manufactures and sells computer software, consumer electronics, personal computers, and related services. Its most notable products are the Microsoft Windows operating system and the Microsoft Office suite of productivity software. Microsoft is also a leading developer of business management software and services.

Zendesk is a cloud-based customer support software package that provides companies with real-time tops to help them better engage with customers, track issues and data, among other things. Its core product is a customer support platform that helps companies provide better customer service by automating many of the tasks traditionally performed by support agents.

Integration of OneDrive and Zendesk

OneDrive is best known as Microsoft’s cloud storage service that allows users to sync files between their devices. Files can be accessed from a web browser or through various applications (such as the official client. available for different platforms. To access, view and edit the files stored on OneDrive, users may use either Office Online or Office software installed on their devices. OneDrive comes with 7GB of free storage space for new users, with additional storage being purchasable using credit cards or cryptocurrencies. Users receive an additional 3GB of storage if they enable automatic file uploads from their mobile devices, as well as 100GB if they use the OneDrive camera rpl feature to upload photos from a mobile device to their OneDrive account.

Zendesk is a customer support platform that helps companies provide better customer service by automating many of the tasks traditionally performed by support agents. These include tracking customer requests and issues, sharing knowledge across multiple departments and improving customer service when circumstances change. Zendesk offers a range of products that allow businesses to manage these operations efficiently and effectively, including Zendesk Support, Zendesk Chat, Zendesk Service Portal, Zendesk Guide and Zopim Live Chat.

Benefits of Integration of OneDrive and Zendesk

The integration of OneDrive and Zendesk will enable users to work faster and more efficiently. With a single dashboard, there will be less need to jump between multiple tops to get work done. Users will also have a central repository for their files that can be accessed from anywhere at any time. This will allow them to work from wherever they are based.

The process to integrate OneDrive and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm