Integrate Office 365 with Intercom

Office 365 is a cloud-based platform that allows companies to store data and documents in the cloud and access it from anywhere. It also includes services like SharePoint Online, Microsoft Exchange Online, Microsoft OneDrive for Business, Microsoft Skype for Business, Microsoft Teams, Yammer, and Microsoft Planner.Intercom is a customer communication platform that allows its users to create chatbots and live chats. It also allows its users to create personalized messages to customers based on their behavior.The integration of Office 365 and Intercom is advantageous because it makes it easier for companies to reach their customers through two platforms.

Through the integration of Office 365 and Intercom, companies can reach out to their customers via email, chat, live chat or phone. Companies can get feedback from these channels and improve their products or services that way. The integration of office 365 and Intercom also makes it easy for companies to track the history of customer service interactions.In addition, the integration of office 365 and Intercom allows companies to schedule appointments with customers who have issues that need further attention. Scheduling appointments allows companies to reduce the waiting time of the customers. Office 365 and Intercom also allow companies to share calendars so that they know when they are available for meetings or appointments.Intercom's chatbot feature allows companies to understand what their customers think about their products or services. Through chatbots companies are able to ask their customers about their experiences with their products and services. This allows companies to improve their products or services based on customer feedback.Intercom's live chat feature allows companies to interact directly with their customers. Through live chat companies are able to spve issues immediately instead of getting customers to fill up forms first before they can talk with someone on the phone.The integration of Office 365 and Intercom also makes it easy for companies to set up automated emails based on customer behavior. Companies can set up automated emails based on the number of times a customer opened the email or how long the customer spent reading the email. This helps companies cut down on unnecessary emails being sent out by the company while still getting their message across to customers who are interested in it.

The process to integrate Office 365 and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.