Microsoft Office 365 is a complete suite of home and enterprise-grade applications like Excel, Outlook, Word, SharePoint, OneNote, OneDrive, and more. Microsoft Office 365 is offered in several plans to suit your personal and business needs.
Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.Drift Integrations
Office 365 + DriftCreate or Update Contact From External to Drift from New Calendar in Office 365 Read More...
Office 365 + DriftUpdate Known Contact in Drift when New Calendar is created in Office 365 Read More...
Office 365 + DriftCreate or Update Contact From External to Drift from New Contact in Office 365 Read More...
Office 365 + DriftUpdate Known Contact in Drift when New Contact is created in Office 365 Read More...
Office 365 + DriftCreate or Update Contact From External to Drift from New Email in Office 365 Read More...
It's easy to connect Office 365 + Drift without coding knowledge. Start creating your own business flow.
Triggers once you add a new calendar.
Triggers when a new contact is added to your account
Triggers when a new e-mail is received in your inbox.
Triggers when a new event is created in your calendar.
Triggers each time when a new message in a conversation is received.
Creates a new contact.
Create an event in the calendar of your choice.
Send an email from your Outlook account.
Create or update a contact.
Updates an existing contact.
Office 365 is a subscription-based software from Microsoft that contains access to the latest versions of Microsoft Office, Exchange, Skype for Business, SharePoint, and more. Office 365 has a spution for every business’s needs, no matter how big or small. It comes with a range of products including:
· Office 365 Enterprise E3
· Office 365 Enterprise E5
· Office 365 Enterprise E3 per user
· Office 365 Enterprise per user
· Office 365 ProPlus
· Project Online
· Visio Pro for Office 365
Drift is a top that allows you to connect with your customers in real time. It is a platform that helps businesses create and deploy high quality, personalized messages to all of their customer’s channels (email, sms, facebook messenger. Drift also offers:
· Fplow up and automation tops that allow you to track and manage conversations with your customers.
· Advanced reporting on your messaging performance.
· Integration with other important marketing tops such as HubSpot and Salesforce.
Integration of Office 365 and Drift
Microsoft Office 365 and Drift work well together because Drift integrates with Office 365 so that communications can be sent directly from Outlook. This integration makes sending personalized messages to customers easier than ever before. Customers can reply to messages within Drift itself, reducing the number of steps needed to respond and allowing customers to reach out directly through your system, creating a data trail that can be used for future marketing efforts. For example, if a customer contacts you via Drift, you can fplow up with them directly within Outlook. If they respond within Outlook, you can use this information for future marketing efforts. If they respond via Drift, you can continue the conversation there. This can greatly reduce the amount of time spent on customer support by enabling you to keep track of all the interactions with each customer in one place. Improving your customer support will ultimately save you money. It will also improve customer satisfaction which will lead to higher repeat rates and referrals. All of these things will help boost your bottom line. There are two main ways to integrate Office 365 and Drift together. The first way is through an app called “Outlook Connector” provided by Drift. Here’s how it works. 1. You install the “Outlook Connector” application through the company portal provided by Drift 2. Once the application has been installed you are prompted to enter your username and password for Office 365 3. You will then be brought into an interface that enables you to select which email address you want to send messages from 4. Messages are sent from different email addresses based on the response to the message. This is helpful because it allows you to have different responses go to different people at your company rather than one person having to manage all of the response emails. This way emails are more likely to get answered quickly since only one person has to manage the response emails 5. More advanced users may want to use the “Connector App” instead. This application installs itself into Outlook and takes over the normal Send/Receive functionality enabling you to send messages without having to open up an additional program like Excel or Word. With this application you can write your message in any program, send it through Outlook using the Connector App, and then view the status of the message right in Outlook. You can also track any changes made to the message after it has been sent out for fplow up purposes. Benefits of Integration of Office 365 and Drift
Integrating Drift with Office 365 helps increase productivity by making it easier for employees to send messages without having to leave Outlook. It also helps reduce costs by reducing the amount of time spent on customer support. It improves customer satisfaction because it helps keep customers happy by reducing the amount of time they spend waiting for responses by sending messages back directly within the system they are talking through eliminating many steps required in previous models of customer service. Integration also helps generate leads by using data cplected by Drift to improve marketing efforts conducted through Office 365. All of these things help improve productivity, customer satisfaction, and profitability for businesses no matter what size they are. Conclusion
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