Integrate Odoo CRM with Zendesk

Appy Pie Connect allows you to automate multiple workflows between Odoo CRM and Zendesk

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About Odoo CRM

Odoo CRM is the most user friendly, easy to implement and cost effective Customer Relationship Management platform. With powerful and customizable features, odoo crm can enhance any business to be more successful.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best Odoo CRM and Zendesk Integrations

  • Odoo CRM Integration Zendesk Integration

    Odoo CRM + Zendesk

    Create Ticket to Zendesk from New Lead/Opportunity in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM Integration New Lead/Opportunity
     
    Then do this...
    Zendesk Integration Create Ticket
  • Odoo CRM Integration Zendesk Integration

    Odoo CRM + Zendesk

    Update User in Zendesk when New Lead/Opportunity is created in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM Integration New Lead/Opportunity
     
    Then do this...
    Zendesk Integration Update User
  • Odoo CRM Integration Zendesk Integration

    Odoo CRM + Zendesk

    Create User to Zendesk from New Lead/Opportunity in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM Integration New Lead/Opportunity
     
    Then do this...
    Zendesk Integration Create User
  • Odoo CRM Integration Zendesk Integration

    Odoo CRM + Zendesk

    Create Organization to Zendesk from New Lead/Opportunity in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM Integration New Lead/Opportunity
     
    Then do this...
    Zendesk Integration Create Organization
  • Odoo CRM Integration Zendesk Integration

    Odoo CRM + Zendesk

    Update Ticket in Zendesk when New Lead/Opportunity is created in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM Integration New Lead/Opportunity
     
    Then do this...
    Zendesk Integration Update Ticket
  • Odoo CRM Integration {{item.actionAppName}} Integration

    Odoo CRM + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Odoo CRM + Zendesk in easier way

It's easy to connect Odoo CRM + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when you add a new Customer.

  • New Lead/Opportunity

    Triggers when you add a new Lead/Opportunity.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Customer

    Creates a customer.

  • Create Lead/Opportunity

    Create a new Lead/Opportunity.

  • Update Customer

    Updates a customer.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Odoo CRM & Zendesk Integrations Work

  1. Step 1: Choose Odoo CRM as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Odoo CRM to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Odoo CRM and Zendesk

  • Odoo CRM is a complete customer relationship management software that helps businesses to manage their clients. It keeps track of their customers, their preferences and their previous interactions. Odoo CRM has many features to help manage your business including. accounting, invoicing, CRM, sales, marketing automation and more.
  • Zendesk is a software company that provides customer support software. It has a variety of features to help manage your support team including a ticketing system, asynchronous chat, live chat, web and mobile apps for customers and agents.
  • Integration of Odoo CRM and Zendesk

    Odoo CRM and Zendesk can be integrated to create an all-encompassing customer support software. This means that you will be able to view all the information about your customers in both Zendesk and Odoo CRM at the same time. This will allow you to keep track of all your clients with ease.

    Benefits of Integration of Odoo CRM and Zendesk

    The benefit of integrating Odoo CRM and Zendesk is that it allows you to manage your support team more effectively. If you have an integration between the two, you will be able to see all the tickets from your support team in one place. This will make it easy for you to see who is working on what tickets, and how many tickets are currently open. This will allow you to easily allocate tickets based on priority. You will also have visibility into which employees are most efficient at closing tickets, so you can slot them into these tasks in the future.

    Odoo CRM and Zendesk can be integrated to allow businesses to manage their clients more effectively. By integrating the two systems, businesses will be able to view all their client details in one place, allowing them to easily manage their support team effectively and allocate tickets based on priority.

    The process to integrate Odoo CRM and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.