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Odoo CRM + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Odoo CRM and Zendesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Odoo CRM

Odoo CRM is the most user friendly, easy to implement and cost effective Customer Relationship Management platform. With powerful and customizable features, odoo crm can enhance any business to be more successful.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

  • Ticketbud Ticketbud
  • TicketCo TicketCo
  • Ticket Tailor Ticket Tailor

Best ways to Integrate Odoo CRM + Zendesk

  • Odoo CRM Zendesk

    Odoo CRM + Zendesk

    Create Ticket to Zendesk from New Lead/Opportunity in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM New Lead/Opportunity
     
    Then do this...
    Zendesk Create Ticket
  • Odoo CRM Zendesk

    Odoo CRM + Zendesk

    Update User in Zendesk when New Lead/Opportunity is created in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM New Lead/Opportunity
     
    Then do this...
    Zendesk Update User
  • Odoo CRM Zendesk

    Odoo CRM + Zendesk

    Create User to Zendesk from New Lead/Opportunity in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM New Lead/Opportunity
     
    Then do this...
    Zendesk Create User
  • Odoo CRM Zendesk

    Odoo CRM + Zendesk

    Create Organization to Zendesk from New Lead/Opportunity in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM New Lead/Opportunity
     
    Then do this...
    Zendesk Create Organization
  • Odoo CRM Zendesk

    Odoo CRM + Zendesk

    Update Ticket in Zendesk when New Lead/Opportunity is created in Odoo CRM Read More...
    Close
    When this happens...
    Odoo CRM New Lead/Opportunity
     
    Then do this...
    Zendesk Update Ticket
  • Odoo CRM {{item.actionAppName}}

    Odoo CRM + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Odoo CRM + Zendesk in easier way

It's easy to connect Odoo CRM + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when you add a new Customer.

  • New Lead/Opportunity

    Triggers when you add a new Lead/Opportunity.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Customer

    Creates a customer.

  • Create Lead/Opportunity

    Create a new Lead/Opportunity.

  • Update Customer

    Updates a customer.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Odoo CRM & Zendesk Integrations Work

  1. Step 1: Choose Odoo CRM as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Odoo CRM to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Odoo CRM and Zendesk

1.Odoo is a customer relationship management (CRM. software that allows companies to manage their business processes more efficiently and effectively.2. Odoo is open source, and free to use with some paid add-ons. It supports both small business and large enterprise-level organizations (e.g., banks, insurance companies, government.3. The platform has a variety of features for different business departments, including sales, marketing, manufacturing & production, finance/accounting and human resources.4. Zendesk is a software as a service platform specializing in support, built for businesses and teams that have a direct relationship with their customers.5. Zendesk is used by more than 100,000 organizations across 180 countries, ranging from start-ups to Fortune 500 companies such as Salesforce, Intuit, Slack, Spotify, Shazam and Facebook

Integration of Odoo CRM and Zendesk

1. The integration of Odoo CRM and Zendesk will allow teams to easily exchange information between the two systems.2.It will help the user to know about the new ticket created in Zendesk in Odoo CRM, so they can easily fplow up on the new ticket.3.The integration of Zendesk with Odoo CRM will allow the user to create the new accounts in Odoo CRM from Zendesk tickets.

Benefits of Integration of Odoo CRM and Zendesk

  • By integrating Odoo CRM with Zendesk, we will be able to send automated emails to our clients based on their behavior/trends in Zendesk.

2. Also if any new tickets are created in Zendesk then it will be reflected in Odoo CRM automatically.3.The integration of Zendesk with Odoo CRM will allow the user to create the new accounts in Odoo CRM from Zendesk tickets also it will reduce the manual work on account creation when compared with doing it manually.

  • I conclude that integration of Odoo CRM with Zendesk leads to reduction of manual work and increase in efficiency and productivity of teams working in both platforms.
  • I recommend integrating these two platforms because it will save time and effort for users who have to manually transfer data between these two platforms.

The process to integrate Odoo CRM and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.