Odoo ERP Self Hosted is an open-source platform with many apps, from CRM to eCommerce, and from accounting to manufacturing and project management. This Odoo ERP Self Hosted integration works with all of Odoo ERP's products.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
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It's easy to connect Odoo ERP Self Hosted + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when you add a new Blog Post. You will need to have the Blog module installed.
Triggers when you add a new Calendar Event. You will need to have the Calendar module installed.
Triggers when you add a new event. You will need to have the Event module installed.
Triggers when you add a new expense. You will need to have the Expense module installed.
Triggers when you add a new invoice. You will need to have the Invoice module installed.
Triggers when you add a new Lead/Opportunity. You will need to have the CRM module installed.
Triggers when you add a new Note. You will need to have the Note module installed.
Triggers when you add a new Product. You will need to have the ECommerce module installed.
Triggers when you add a new Project Task. You will need to have the Project module installed.
Triggers when you add a new Sale Quotation. You will need to have the Sale module installed.
Triggers when you add a new survey response. You will need to have the Survey module installed.
Triggers when you add a new ticket.You need to install the helpdesk module.
Triggers when you add a new User. You will need to have the Users module installed.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Create a blog post
Create a new Note.
Create a new Project Task.
Update a existing Ticket
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Odoo ERP Self Hosted is the latest version of Odoo ERP, which includes module such as CRM and Sales Management, Project Management, Inventory Management, Accounting & Finance, Manufacturing, HR Management, eCommerce, and Point of sale (POS. Odoo ERP is an open source and modular enterprise resource planning system developed in Python. Freshdesk is a cloud-based customer support platform which lets you manage all your customer interactions from a single dashboard.In this way, both Freshdesk and Odoo are integrated to provide a better customer support spution.Freshdesk provides a convenient way to manage customer service without installing any software or hardware. All that is needed is a web browser for anyone, who wants to use Freshdesk. It offers the ability to customize the user interface to meet specific business needs. With Freshdesk, users can prioritize and assign tasks for different agents.Freshdesk offers ticketing features which helps in tracking all the issues raised by customers. It also allows you to easily handle the incoming requests and prioritize them based on urgency and importance.With Freshdesk, one can manage multiple communication channels like email, phone calls, social media etc.Odoo ERP Self Hosted is a complete spution for businesses to streamline their operations and enhance productivity. It helps business owners to do their operations in an easy and simple way. Odoo ERP has more than 380 ready-made modules which are compatible with various business domains like Manufacturing, Sales & Distribution, Project Management, Retail & Whpesale, E-Commerce, Human Resources, Accounting & Finance and many more. Freshdesk offers the ability to monitor your team's performance in real-time through activity streams, allowing you to stay updated on their activities.With Odoo ERP Self Hosted you can create custom fields for each object in your database such as products, customers, invoices etc. You can also set custom fields for each employee so that you always have access to relevant information when you need it. In addition to this, it has an inbuilt market place for third-party applications which allows business owners to extend the functionalities of Odoo ERP Self Hosted by adding new modules or enhancements. The cost of integration is less than the cost of Freshdesk alone.Freshdesk is a self-hosted customer support spution which is compatible with servers running Linux operating systems. By integrating Odoo ERP Self Hosted and Freshdesk you can effectively manage your customers' tickets via email, phone calls or social media. And if you have installed Freshdesk with Odoo then you can also access it via mobile applications like Android and iOS devices.
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