Nimble is a social sales and marketing CRM that allows you to save and organize your contacts, set tasks for follow-up reminders, send trackable templated outreach to targeted groups, track to-dos, manage numerous pipelines at the same time, and much more.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Zendesk IntegrationsIt's easy to connect Nimble + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when you add a new contact.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a new contact.
Create a new task.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
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In this article, I will be discussing the integration of Zendesk and Nimble into one user-friendly platform. I will also focus on the benefits that Zendesk gets from the integration of Nimble.
The integration of Nimble and Zendesk allows for the user to get a clear picture of how their customer service is being managed. It also gives all the important information in one place so that the users have a better understanding of what is going on with their business. This integration also helps in providing an efficient way to handle customers’ queries.
The integration of Nimble and Zendesk has many benefits for both the companies and its users. The users are provided with a platform where they can access all their Zendesk data in one place. They have access to all the records of their customer service through this integration. The users can also answer their customer’s queries and concerns in just one click. This is a great advantage for big businesses as they can easily monitor their customer service statistics. Customers are also able to check out their history of interactions on the same platform. Thus, this makes them more responsible and confident in handling their customers’ queries. The users can also keep track of their important documents by linking them to Nimble through the integration as well. All these advantages make it easier for run a successful business.
Integration of Nimble and Zendesk has made it easy for users to manage their customer service effectively. The users are able to access important information about their business on the same platform. The users are also provided with all the important insights about customers’ queries in just one click. This integration has made it easier for companies to run their business successfully as they are able to keep track of their customer service statistics in one place.
The process to integrate Nimble and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.