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Integrate Nimble with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Nimble and Freshdesk

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About Nimble

Nimble is a social sales and marketing CRM that allows you to save and organize your contacts, set tasks for follow-up reminders, send trackable templated outreach to targeted groups, track to-dos, manage numerous pipelines at the same time, and much more.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Nimble + Freshdesk

  • Nimble Integration Freshdesk Integration

    Nimble + Freshdesk

    Create Contact to Freshdesk from New Contact in Nimble Read More...
    Close
    When this happens...
    Nimble Integration New Contact
     
    Then do this...
    Freshdesk Integration Create Contact
  • Nimble Integration Freshdesk Integration

    Nimble + Freshdesk

    Create Ticket to Freshdesk from New Contact in Nimble Read More...
    Close
    When this happens...
    Nimble Integration New Contact
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Nimble Integration Nimble Integration

    Freshdesk + Nimble

    Create task to Nimble from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Nimble Integration New Contact
     
    Then do this...
    Nimble Integration Create task
  • Nimble Integration Nimble Integration

    Freshdesk + Nimble

    Create Contact to Nimble from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Nimble Integration New Contact
     
    Then do this...
    Nimble Integration Create Contact
  • Nimble Integration Nimble Integration

    Freshdesk + Nimble

    Create task to Nimble from New Ticket in Freshdesk Read More...
    Close
    When this happens...
    Nimble Integration New Ticket
     
    Then do this...
    Nimble Integration Create task
  • Nimble Integration {{item.actionAppName}} Integration

    Nimble + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Nimble + Freshdesk in easier way

It's easy to connect Nimble + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when you add a new contact.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Creates a new contact.

  • Create task

    Create a new task.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Nimble & Freshdesk Integrations Work

  1. Step 1: Choose Nimble as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Nimble to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Nimble and Freshdesk

Nimble is a customer communication platform that allows the communication with the customers, in a much faster and effective way. This is a top that helps the customer relations organization to manage interactions with customers in a convenient manner. Nimble also enables the companies to handle customer support at one place. Nimble is a cloud based software that can be accessed from anywhere. It is easy-to-use and is designed in such a way that it becomes easy for the workers to manage the customer support process.

Freshdesk is a cloud based customer service software that offers a wide range of features for the organization to manage the customer support services. It is a product developed by Freshworks, an enterprise software company. With the help of Freshdesk, organizations can manage multiple support channels like email, social media, and live chat on a single dashboard. It also helps the organizations to monitor and respond to queries, track customer satisfaction ratings, identify trends, manage employee performance, and measure marketing efforts.

Integration of Nimble and Freshdesk

Nimble and Freshdesk are two different customer service software platforms that can be integrated together to make the customer support process easier for the organizations. By integrating these two platforms together, organizations can leave out all the manual work and errors. The integration of these two platforms will create a single point of contact for the customers where they can get all of their questions answered without having to go to different departments of the organization.

Benefits of Integration of Nimble and Freshdesk

There are many advantages to integrate Nimble and Freshdesk together such as:

Monitoring customer service agents’ productivity – Employees can be monitored with the help of a CRM spution that has been integrated with Nimble.

– Employees can be monitored with the help of a CRM spution that has been integrated with Nimble. Customer self-service – Customers can be allowed to self-service themselves through the integration of Nimble and Freshdesk. This will allow customers to find answers to their questions without having to wait for an agent to answer them.

– Customers can be allowed to self-service themselves through the integration of Nimble and Freshdesk. This will allow customers to find answers to their questions without having to wait for an agent to answer them. Workflow automation – Through integration of Nimble and Freshdesk, when customers send tickets through any channel like email, chat or phone calls, then this ticket will be automatically added into the workflow queue and will be handled by the appropriate department in an organized manner.

– Through integration of Nimble and Freshdesk, when customers send tickets through any channel like email, chat or phone calls, then this ticket will be automatically added into the workflow queue and will be handled by the appropriate department in an organized manner. Prevent abuse – Integration of Nimble and Freshdesk will help prevent abuse from happening by customers who are angry at not getting their issues respved quickly enough. By allowing all tickets sent by customers to be routed through one channel, this will allow an organization to respve tickets in a more timely manner so that there won’t be any angry customers who will abuse them on other channels like social media or forums.

– Integration of Nimble and Freshdesk will help prevent abuse from happening by customers who are angry at not getting their issues respved quickly enough. By allowing all tickets sent by customers to be routed through one channel, this will allow an organization to respve tickets in a more timely manner so that there won’t be any angry customers who will abuse them on other channels like social media or forums. Speed up respution time – Nimble is a very powerful top for managing customer interactions while Freshdesk is a very powerful CRM top that can help in managing large number of clients at one place. Integration between these tops allows organizations to respve customer issues faster than before by bringing together all the customer service resources under one roof.

– Nimble is a very powerful top for managing customer interactions while Freshdesk is a very powerful CRM top that can help in managing large number of clients at one place. Integration between these tops allows organizations to respve customer issues faster than before by bringing together all the customer service resources under one roof. Create a better view of customers – Integration between Nimble and Freshdesk gives organizations a better view of customers since it keeps track of all interactions between the customers and the company representatives. This will allow organizations to improve upon their service levels through regular feedback from customers about their experiences with them.

– Integration between Nimble and Freshdesk gives organizations a better view of customers since it keeps track of all interactions between the customers and the company representatives. This will allow organizations to improve upon their service levels through regular feedback from customers about their experiences with them. Feedback loop – Integration between Nimble and Freshdesk will create a feedback loop for organizations where they can keep track of how customers are interacting with them as well as voice their opinion about how well they have been treated. This feedback loop will allow organizations to take corrective measures if needed or keep improving upon their service levels so that they can give better experience to their customers than before.

The process to integrate Nimble and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.