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MongoDB Realm + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between MongoDB Realm and Zendesk

  • No code
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  • Lightning Fast Setup
About MongoDB Realm

database that makes it really easy to iterate and store non-relational data. No more crazy SQL queries and ALTER tables to add extra data!

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

  • Ticketbud Ticketbud
  • TicketCo TicketCo
  • Ticket Tailor Ticket Tailor

Best ways to Integrate MongoDB Realm + Zendesk

  • MongoDB Realm Zendesk

    MongoDB Realm + Zendesk

    Create Ticket to Zendesk from New User in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New User
     
    Then do this...
    Zendesk Create Ticket
  • MongoDB Realm Zendesk

    MongoDB Realm + Zendesk

    Update User in Zendesk when New User is created in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New User
     
    Then do this...
    Zendesk Update User
  • MongoDB Realm Zendesk

    MongoDB Realm + Zendesk

    Create User to Zendesk from New User in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New User
     
    Then do this...
    Zendesk Create User
  • MongoDB Realm Zendesk

    MongoDB Realm + Zendesk

    Create Organization to Zendesk from New User in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New User
     
    Then do this...
    Zendesk Create Organization
  • MongoDB Realm Zendesk

    MongoDB Realm + Zendesk

    Update Ticket in Zendesk when New User is created in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New User
     
    Then do this...
    Zendesk Update Ticket
  • MongoDB Realm {{item.actionAppName}}

    MongoDB Realm + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect MongoDB Realm + Zendesk in easier way

It's easy to connect MongoDB Realm + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Push notification

    Triggers when a new push notification is created

  • New Service

    Triggers when a new service is created

  • New User

    Triggers when a new user is created

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Confirm Pending User

    Confirm a pending user

  • Create Service

    Create a service

  • Create Trigger

    Creates a Trigger

  • Create User

    Creates a User

  • Delete Push Notification

    Delete a pus notification

  • Delete Trigger

    Delete a trigger

  • Delete User

    Delete a User

  • Disable User

    Disable a User

  • Enable User

    Enable a User

  • Update Trigger

    Update a trigger

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How MongoDB Realm & Zendesk Integrations Work

  1. Step 1: Choose MongoDB Realm as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from MongoDB Realm to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of MongoDB Realm and Zendesk

MongoDB Realm is a top to work with the NoSQL database MongoDB, and Zendesk is a customer support software used by companies in the USA, Europe, and Asia.

Integration of MongoDB Realm and Zendesk

It is easy to create simple applications with MongoDB Realm and Zendesk. Zendesk has some basic features for working with databases. There are three major types of data with Zendesk. data in tickets, data in conversations, and data in accounts. For example, in conversations, there is data about a user’s name, email address, phone number, company name, location, and so on. When a user starts a conversation with the company, he or she provides this information. All this information is saved in the database. So if a user creates a new ticket, all the data from previous conversations is sent to the new ticket automatically.

Conversations are the most important part of the Zendesk system. The customer support team needs to have access to all the information about a specific customer. In other words, they need to see every piece of information provided by the customer when he or she creates an account or posts a ticket. They need to see all the comments that the customer has left in previous conversations. They need to be able to read any private messages between the customer and the company.

Information about customers is stored in a database named “tickets_external_customers”. This database contains fields like “external_id”, “username”, “email”, “company_name”, “location”, etc. Because of the integration between MongoDB Realm and Zendesk, these fields are available for reading and writing in MongoDB Realm. It is possible to create or update any field in the MongoDB Realm without writing any code.

Benefits of Integration of MongoDB Realm and Zendesk

The benefits include:

Easy creation of applications that use both MongoDB Realm and Zendesk

Easy reading and writing in MongoDB Realm of fields from Zendesk’s database

Allowed reuse of existing code

This article helped us understand how we can use MongoDB Realm and Zendesk together. We also learned some benefits of the integration between the two tops.

The process to integrate MongoDB Realm and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.