Monday.com legally Monday.com Ltd., is a Cloud-based platform that allows companies to create their own applications and work management software.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
Freshservice + GmailSend Email in Gmail when New User is created in Freshservice Read More...
Freshservice + Google SheetsCreate Spreadsheet Row to Google Sheets from New User in Freshservice Read More...
Freshservice + Google SheetsUpdate Spreadsheet Row in Google Sheets when New User is created in Freshservice Read More...
It's easy to connect monday.com + Freshservice without coding knowledge. Start creating your own business flow.
Triggers when a column value change in a specified Column.
Triggers when a new board is created.
Triggers when a new item is created in board.
Triggers when a new update is posted on a board.
Triggers when a new user is created.
Triggers when a specific column value changes in board.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Archives a board.
Archive an item.
Change multiple columns value of an item.
Creates a board.
Create a new column in board.
Create a new group in board.
Create a new item in board.
Create a new update.
Delete a specific group from a board.
Delete an item from the board.
Upload File to Specific Column
This article is about two different products; namely, monday.com and Freshservice. The main purpose of this article is to give a comparative review between the two products.
It's an all-in-one software that helps companies to manage their companies' projects, tasks, and employees in one central hub. This software is made by the German company monday GmbH. It has various features like project management, agile planning, task management, resource management, time tracking, billing, etc. Moreover, this software is very much popular among the small and medium sized enterprises in Germany. And this year, it started its global journey.
Freshservice is a customer support service provider that helps its clients in spving their customer queries. It provides world-class customer support services in terms of voice calls, chats, mobile apps support, in-app support in real-time, social media support, FAQs, community forums, knowledge base, etc. Its headquarters are situated in Bangalore, India. This company was founded by Ankit Singla in 2012.
monday.com facilitates the client to schedule meetings with their team members or even with their clients. It also supports video calling and audio calling. So if ever you are facing any issue while using monday.com, you can get instant assistance from Freshservice within seconds. For instance, you are having an issue while scheduling a meeting on monday.com with one of your clients, then instead of wasting your time by making several attempts for scheduling a meeting, you can directly chat with your Freshservice agent via Freshservice's chat system. Then your agent will talk to the problem out within minutes.
On the other hand, Freshservice can also be integrated with monday.com so that every time a user faces any problem while using monday.com or while doing something on monday.com, he/she can directly contact the Freshservice's agent via chat system. And the agent will spve the problem within no time.
If there exists integration between monday.com and Freshservice then both will be highly benefited in terms of faster communication process between the two parties. This integration will also help them to save money and time because they will use only one communication channel to spve various problems that may arise either on Freshservice or on monday.com at any given point of time. Moreover, it will make communication process between monday.com and Freshservice more efficient and effective because they will be using only one communication channel i.e., chat system for communication purposes and hence communication process will become smoother and more effective than before when they used multiple communication channels such as telephone calls, emails and chat systems for communication purposes respectively.
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