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Integrate monday.com with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between monday.com and Freshdesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
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About monday.com

Monday.com legally Monday.com Ltd., is a Cloud-based platform that allows companies to create their own applications and work management software.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate monday.com + Freshdesk

  • monday.com Integration Slack Integration

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    Close
    When this happens...
    monday.com Integration New Ticket
     
    Then do this...
    Slack Integration Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • monday.com Integration Asana Integration

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    Close
    When this happens...
    monday.com Integration New Ticket
     
    Then do this...
    Asana Integration Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • monday.com Integration Asana Integration

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    Close
    When this happens...
    monday.com Integration Update Ticket
     
    Then do this...
    Asana Integration Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • monday.com Integration Trello Integration

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    Close
    When this happens...
    monday.com Integration New Ticket
     
    Then do this...
    Trello Integration Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • monday.com Integration GitHub Integration

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    Close
    When this happens...
    monday.com Integration Update Ticket
     
    Then do this...
    GitHub Integration Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • monday.com Integration {{item.actionAppName}} Integration

    monday.com + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect monday.com + Freshdesk in easier way

It's easy to connect monday.com + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Column Value Changed in Board

    Triggers when a column value change in a specified Column.

  • New Board

    Triggers when a new board is created.

  • New Item in Board

    Triggers when a new item is created in board.

  • New Update in Board

    Triggers when a new update is posted on a board.

  • New User

    Triggers when a new user is created.

  • Specific Column Value Changed in Board

    Triggers when a specific column value changes in board.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Archive Board

    Archives a board.

  • Archive Item

    Archive an item.

  • Change Multiple Columns Value

    Change multiple columns value of an item.

  • Create Board

    Creates a board.

  • Create Column

    Create a new column in board.

  • Create Group

    Create a new group in board.

  • Create Item

    Create a new item in board.

  • Create Update

    Create a new update.

  • Delete Group

    Delete a specific group from a board.

  • Delete Item

    Delete an item from the board.

  • Upload File to Specific Column

    Upload File to Specific Column

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How monday.com & Freshdesk Integrations Work

  1. Step 1: Choose monday.com as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from monday.com to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of monday.com and Freshdesk

Mondays are the worst days of the week, Monday.com is a company that aims to change that. The company has been around since 2014 and is based in San Francisco, California. The company provides an online platform for businesses to create better products, faster. Freshdesk is another company based in San Francisco, California. It was founded in 2010 and provides customer support software. The companies have integrated together so they can provide better service to their customers.

Integration of monday.com and Freshdesk

There are many benefits to the integration of the two companies. First, there are many features that are similar in both products. For example, both products offer in-app chat for customer support. This means that when you call in for support, you will be given an option to talk to a customer service agent through an instant message. This is also true in reverse; when a customer sends you a message in Freshdesk, an in-app notification will pop up on your computer in monday.com. This integration makes it easier to communicate with the customer without having to switch between multiple tabs or applications. Another feature is the ability to link together customer data between different platforms. For example, if you send an email back to someone who is logged into Freshdesk, it is possible to get information about the person’s name, email, IP address, location, account type, etc. There is also the possibility of linking together different features of the products. For example, updates may be made in monday.com, but they may appear on Freshdesk later.

Benefits of Integration of monday.com and Freshdesk

The integration of these two companies has numerous benefits for both the developing company and its clients. There are many things that monday.com and Freshdesk offer that are not available on other platforms; for example, one feature of their product is the ability to see how many people are online at any given time (Monday.com. This means that even though an agent may not be available at that moment, you can still get help because you know someone will be there within a few minutes (Monday.com. Another benefit of this integration is the reduced cost for customer support; this is because the integration of the two platforms decreases the amount of time it takes for customer support requests to be addressed (Freshdesk. This allows support workers to spend less time on each task and move onto the next one more quickly (Freshdesk. The integration of these two companies has a lot of benefits for customers and developing businesses alike.

In conclusion, the integration of monday.com and Freshdesk is a great idea. These two companies have combined their products together to provide better service to their customers. Not only do their customers get a better experience from these two products, but they also get it from a reduced cost from using these two services together. In addition to providing better service to their customers, this partnership also gives them more business opportunities because it increases their awareness as a company and extends their reach because more customers can be reached with these tops. These advantages far outweigh the disadvantages because there are barely any limitations with this integration besides compatibility issues with some platforms or software programs. There really aren’t any flaws with this plan besides those compatibility issues but those problems can be fixed as time goes on as well as as new updates are released for either product. The bottom line is that this integration is a good idea and should continue as planned for now.

The process to integrate monday.com and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.