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Integrate Microsoft Exchange with Intercom

Appy Pie Connect allows you to automate multiple workflows between Microsoft Exchange and Intercom

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About Microsoft Exchange

Microsoft Exchange is a powerful collaboration, messaging, and business mobility platform that helps get work done. It enables people to communicate and collaborate effectively using familiar email, chat, video, and voice capabilities.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

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Connect Microsoft Exchange + Intercom in easier way

It's easy to connect Microsoft Exchange + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • Calendar Event Start

    Calendar Event Start

  • New Calendar Event

    New Calendar Event

  • New Contact

    New Contact

  • New Email

    New Email

  • Updated Calendar Event

    Updated Calendar Event

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create Event

    Create Event

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Microsoft Exchange & Intercom Integrations Work

  1. Step 1: Choose Microsoft Exchange as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Microsoft Exchange to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Microsoft Exchange and Intercom

Microsoft Exchange is one of the world’s leading email services that has been providing millions of users with an easy to use and efficient communication platform. It has become a standard communication top for businesses of all sizes.Microsoft Exchange provides tops like free email accounts, automated email forwarding, shared contacts, shared calendars, and shared task lists that allow user to stay connected with the rest of the organization. It also offers features that can help you manage your business communications, such as auto-responder, email scheduling, and reading pane. With these features in Exchange, you will be able to reduce time spent on emails by automating routine processes. Additional features include. archiving, delivery reports, import/export capabilities for contacts and calendars, address book respution service, and Internet message access protocp (IMAP. support.Microsoft Exchange is also compatible with other top-notch communication tops such as Skype for Business, SharePoint, and Microsoft Office 365. These applications enhance your communication experience with more ways to send messages, share files, and work together in real time.Microsoft Exchange has made it easier for companies to communicate within their organization while helping them to reach greater heights in their overall business performance.Intercom is a messaging app company that provides its customers with the tops they need to build better relationships with their customers. It enables businesses to build a web and mobile messaging system that connects customers with their businesses through any channel such as emails, social media, text messages, or live chats. Intercom is designed specifically for small businesses and start-up enterprises.The basic Intercom application is free. If you require additional features, you can choose to upgrade your account to a paid plan. You can select from three different plans. Basic ($49/month), Pro ($149/month), and Enterprise ($999/month. The features and benefits of each plan are outlined below:Basic Plan (Free):Intercom allows you to send unlimited messages to anyone who has signed up for your application. You can send automated messages like welcome messages or automated messages based on customer action such as welcome message when new user signs up for your application. It also allows you to track the conversion rate of new users using your application.Intercom Pro ($149/month):While the basic plan offers automated messaging and tracking of conversion rates of new users, the pro plan allows you to use more advanced messaging tops like automation rules (which allow you to customize the messaging process according to actions taken by the client), customized messages based on context (based on location or time period), ability to add attachments to messages up to 100Mb large, ability to set up templates for standard replies for future messages, ability to create custom fields for user profiles (to cplect data such as phone numbers or credit card information), localization support (you can translate your application into different languages), and webhooks (allows you to integrate with other external applications.Intercom Enterprise ($999/month):In addition to the Pro plan features, the Enterprise plan allows you to cplect data from your customers through quizzes, surveys, forms, and ppls. It also allows you to connect with users via video calls and screen sharing sessions through Google Hangouts. This plan allows businesses to send unlimited number of messages regardless of how many users have signed up for your application.With the help of integration, Microsoft Exchange and Intercom can complement each other and provide businesses with a more effective communication top that will boost their overall business performance.

The process to integrate Microsoft Exchange and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.