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Mention + Zendesk Sell Integrations

Appy Pie Connect allows you to automate multiple workflows between Mention and Zendesk Sell

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Mention

Monitor any keyword in real-time and receive filtered, organized and prioritized information

About Zendesk Sell

Industry Leader in Online Web Support, Live Chat, Knowledge Base, Voice & SMS Software.

Zendesk Sell Integrations

Best ways to Integrate Mention + Zendesk Sell

  • Mention Zendesk Sell

    Mention + Zendesk Sell

    Create Note to Zendesk Sell from New Alert in Mention Read More...
    Close
    When this happens...
    Mention New Alert
     
    Then do this...
    Zendesk Sell Create Note
  • Mention Zendesk Sell

    Mention + Zendesk Sell

    Create Product in catalog to Zendesk Sell from New Alert in Mention Read More...
    Close
    When this happens...
    Mention New Alert
     
    Then do this...
    Zendesk Sell Create Product in catalog
  • Mention Zendesk Sell

    Mention + Zendesk Sell

    Create task to Zendesk Sell from New Alert in Mention Read More...
    Close
    When this happens...
    Mention New Alert
     
    Then do this...
    Zendesk Sell Create task
  • Mention Zendesk Sell

    Mention + Zendesk Sell

    Update Company in Zendesk Sell when New Alert is created in Mention Read More...
    Close
    When this happens...
    Mention New Alert
     
    Then do this...
    Zendesk Sell Update Company
  • Mention Zendesk Sell

    Mention + Zendesk Sell

    Create Lead to Zendesk Sell from New Alert in Mention Read More...
    Close
    When this happens...
    Mention New Alert
     
    Then do this...
    Zendesk Sell Create Lead
  • Mention {{item.actionAppName}}

    Mention + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Mention + Zendesk Sell in easier way

It's easy to connect Mention + Zendesk Sell without coding knowledge. Start creating your own business flow.

    Triggers
  • New Alert

    Triggers when a new alert is added.

  • New Mention

    Triggers when a new mention comes through for the specified alert

  • Deal Enters A New Stage

    Triggers when a deal enters a new stage.

  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when new lead is created.

  • New Note

    Triggers when a new note is created.

  • New Product In Catalog

    Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.

  • New Task

    Triggers when a new task is created.

  • Updated Contact

    Triggers when an existing contact is updated.

  • Updated Lead

    Triggers when an existing lead is updated.

  • Updated deal

    Triggers when an existing deal is updated.

    Actions
  • Create Alert

    Creates a new alert

  • Create Company

    Creates a company.

  • Create Deal

    Creates a new deal.

  • Create Lead

    creates a new lead.

  • Create Note

    Creates a note

  • Create Person

    Creates a person

  • Create Product in catalog

    Creates a product in a catalog

  • Create task

    Creates a task

  • Update Company

    Updates an existing company.

  • Update Deal

    Updates an existing deal.

  • Update Lead

    Updates a lead.

  • Update Person

    Updates an existing person.

How Mention & Zendesk Sell Integrations Work

  1. Step 1: Choose Mention as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk Sell as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Mention to Zendesk Sell.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mention and Zendesk Sell

Mention

Mention is a company that provides real-time monitoring of your mentions across social media platforms. It is used by journalists, bloggers, public speakers and companies to monitor their online presence and track their consumers’ conversations about them (Mention.

Zendesk Sell

Zendesk Sell is a product of Zendesk, a platform which gives businesses an easy way to increase revenues and decrease costs through better customer service (Zendesk.

Integration of Mention and Zendesk Sell

Integrating Mention with Zendesk Sell will help your business improve its customer service and expand your social media reach. Here are some reasons why you should integrate Mention and Zendesk Sell.

Understanding the market segment of your customers is very important for any business. Mention can help you do that better by providing real-time information about your brand on Twitter, Facebook, Instagram, Google+, YouTube, Yahoo! Answers, forums, blogs etc. You can even track your competitors. This way you will have an idea of what your customers are thinking about you so you can take timely actions to improve customer satisfaction.

Let’s say you are a restaurant owner serving authentic Japanese food. You have learnt from Mention that one of your customers who posted a review on Yelp complained about the quality of your sushi rpls. You can reach out to him/her via Zendesk Sell to address the issue instantly. Another example could be the case of a fashion blogger who found out through Mention that someone commented on one of her pictures on Instagram that her outfit was ‘too expensive’. She may want to address it because it might affect her business. Therefore, integrating Mention with Zendesk Sell will help you reach out to each consumer personally. This will reduce the amount of complaints or negative feedback you receive from unhappy customers. This will also lead to increased customer satisfaction which will help you reap more profits in the long run.

It is very important for any business to develop proactive customer care strategies. Mention can help you do that better by helping you identify the needs of your customers before they complain. For example, if 100 people mention your business on Twitter within a span of 24 hours but none of them complains about anything, then it means there might be something wrong with the way you are interacting with your customers. You can now act upon it immediately before it turns out to be a negative for your business.

Mention can also help you find potential customers who are interested in your products or services. For example, if someone mentions your business on Twitter and then starts asking questions about it, it means he/she is showing interest in what you do, but he/she has not made up his/her mind yet. He/she could be looking for alternatives too. Therefore, if you interact with this person proactively by providing valuable information regarding your product or service via Zendesk Sell, you can convert him/her into a potential client.

Benefits of Integration of Mention and Zendesk Sell

By integrating Mention and Zendesk Sell, you will be able to save time and money spent on customer care and marketing strategies. Here are some ways how it can benefit your business:

Mention is a subscription-based service whereas Zendesk Sell is a freemium product . Therefore, integrating them both will help you get the most value for your money without having to spend more than necessary. Moreover, you can use all the features of Zendesk Sell at no additional cost. Therefore, instead of investing in Zendesk Sell and another top, you will be able to get all of them under one roof at a very affordable price. A single platform like this will make it easier for you to manage all your customer care and marketing strategies in one place. This will save time which you can use for other things that will help grow your business faster such as acquiring new clients and analyzing data. Businesses with multiple locations such as restaurants, retail stores etc., will also benefit from integrating Mention and Zendesk Sell because they will be able to manage customer care and marketing strategies across different locations from a single interface while saving on time and money spent on hiring new employees or outsourcing the job to third-party service providers and freelancers. This will also allow them to respond more efficiently and effectively to customer queries and complaints because they don’t have to put in extra effort managing multiple tops simultaneously at different places. In addition, it will help them avoid issues caused by geographical barriers such as language barriers or time zone differences that may cause delays in addressing customer queries or complaints in a timely manner which can negatively impact their reputation in the market place.

The process to integrate Mention and Zendesk Sell may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.