Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.
Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Salesforce IntegrationsMention + Salesforce
Create Custom Object to Salesforce from New Alert in Mention Read More...Mention + Salesforce
Update Contact in Salesforce when New Alert is created in Mention Read More...Mention + Salesforce
Update Custom Object in Salesforce when New Alert is created in Mention Read More...It's easy to connect Mention + Salesforce without coding knowledge. Start creating your own business flow.
Triggers when a new alert is added.
Triggers when a new mention comes through for the specified alert
Triggers the moment a new account is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Creates a new alert
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
(30 seconds)
(10 seconds)
(30 seconds)
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(2 minutes)
Mention is a media intelligence platform that helps companies understand what people are talking about them on social media. Mention has become one of the first platforms to integrate with Salesforce and provide real-time data on brand monitoring, social listening, content marketing, digital PR and crisis management.
Salesforce is a customer relationship management platform used by over 100,000 companies globally. The company has now integrated its top with Mention to help its users monitor and track conversations on their brands in real time.
Integration of Mention and Salesforce has been done to bring two things under one roof. The integration will put all mentions of brands into Salesforce accounts as leads, enabling the users to track each of them and respond quickly when necessary. To begin with, this integration will be available for Salesforce users in France and the UK.
The integration will also bring Salesforce Analytics Cloud together with Mention’s analytics top, and will allow customers to monitor all mentions of their product/service across social networks and analyze their impact on sales.
According to a report by research firm Gartner, companies that implement an effective CRM program are less likely to suffer revenue losses due to defection among clients, and they gain more than $8 for every $1 invested in CRM, resulting in a return on investment of 8x annually.
The process to integrate Mention and Salesforce may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.