Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.
Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.Intercom Integrations
Mention + IntercomSend Incoming Message in Intercom when New Alert is created in Mention Read More...
It's easy to connect Mention + Intercom without coding knowledge. Start creating your own business flow.
Triggers when a new alert is added.
Triggers when a new mention comes through for the specified alert
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Creates a new alert
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Mention is a software for social media marketing. The platform provides a way for companies to monitor their brands on the social media, be it Twitter, Facebook, LinkedIn, etc. The company was founded in 2013 by Thomas Petit and Romain Huet. Mention is a top which helps in monitoring the mentions of a brand or product. It also helps in managing the online reputation of a company by generating reports and statistics.
Intercom is a customer communication platform that helps in building a relationship with the customers. Even though it can be used by a business of any size, the top is more suited for small businesses. It allows businesses to send messages based on the interests of the customers. Intercom is used by startups and SMBs and not larger enterprises.
Mention provides a service of tracking social media mentions of brands and products. The platform offers three kinds of services. They are:
The integration of Mention and Intercom helps in building better relationships between the brand and users. It also helps in tracking user opinions about the brand on various social media. The integration also allows a business to send emails to its customers at any time. Intercom can connect directly with Mention’s platform and can deliver alerts to Mention when there are positive mentions about a brand. These alerts can be easily tracked using Mention’s dashboard. The integration will help in providing more accurate and tailored content to the users. This will help in increasing the conversions of leads into sales.
The benefits of an integration top between Mention and Intercom are as fplows:
The process to integrate Mention and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.