Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.
Freshworks CRM is an AI-powered software platform that uses a 360-degree view of your customers to score leads.Freshworks CRM Integrations
Mention + Freshworks CRMCreate Contact to Freshworks CRM from New Alert in Mention Read More...
Mention + Freshworks CRMCreate Account to Freshworks CRM from New Alert in Mention Read More...
Mention + Freshworks CRMAdd Appointment in Freshworks CRM when New Alert is created in Mention Read More...
It's easy to connect Mention + Freshworks CRM without coding knowledge. Start creating your own business flow.
Triggers when a new alert is added.
Triggers when a new mention comes through for the specified alert
trigger when new appointment created.
Trigger when any task gets completed.
Trigger when new contact is created.
Trigger when new deal created.
Trigger when new task created.
Creates a new alert
Add an appointment.
Create an account.
Creates a contact.
Creates a deal.
Creates a note.
Creates a task.
Updates an existing contact.
Mention is a software that helps to track and manage mentions on social media platforms. This top helps to research topics and people and can be used for business and personal purposes. There are two versions of Mention; one is free and the other comes with an affordable price. The free version has limited features but the premium version has advanced features such as keyword alerts, trending information, and more. This top helps to track and manage online brand awareness and help to minimize the responses from the unwanted mentions (Rogers, 2018. Mention also helps to identify trends and insights by bringing real-time data under one roof. It also offers users to view insights and reports of their stored information and shared information. This top is available for Mac and Windows and can be connected with Google Drive and Evernote (Rogers, 2018.
Freshworks CRM is the marketing automation top that helps to organize all marketing activities under one roof. This top helps to send emails, create landing pages, track leads, engage customers, plan marketing calendars, create marketing campaigns, track marketing results, connect with other tops, automate tasks, manage contacts, manage events, manage products, etc. The Freshworks CRM top is easy to use and works quickly. This top is available for all major platforms including web-based services, mobile apps, desktop apps, etc. Freshworks CRM is available in three different plans; Free Starter Plan, Free Basic Plan, and Professional Plan. The free starter plan has limited features but can be paid later to unlock all features. The paid plans are available at affordable prices (Nishita & Shashank Jha, 2017.
This integration will help to track the business inquiries received via Mention. This integration will also help to manage all customer inquiries by using Freshworks CRM. This integration will help to reduce the number of duplicate entries into Freshworks CRM by using single sign-on feature. Freshworks CRM will help to update content on behalf of users. This integration will help to update content on behalf of users who are not familiar with Freshworks CRM.
This integration will help to improve productivity by reducing the manual work required to enter customer inquiries into Freshworks CRM. This integration will improve productivity by eliminating the time spent on entering visitor statistics into Mention via its API. This integration will help to save time by using single sign-on feature. This integration will improve efficiency by using the automated provisioning of accounts. This integration will improve efficiency by using quick search feature in Freshworks CRM. This integration will improve efficiency by using business insights feature in CEO/CMO dashboard in Freshworks CRM. This integration will help to reduce the manual work invpved in handling customer support queries by using report generation feature in Freshworks CRM. This integration will help to improve the workflow process by using e-mail templates feature in Freshworks CRM (Kambhampati & Riaz Hussain, 2017.
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