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Integrate Mention with Freshworks CRM

Appy Pie Connect allows you to automate multiple workflows between Mention and Freshworks CRM

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About Mention

Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.

About Freshworks CRM

Freshworks CRM is an AI-powered software platform that uses a 360-degree view of your customers to score leads.

Freshworks CRM Integrations

Best ways to Integrate Mention + Freshworks CRM

  • Mention Integration Freshworks CRM Integration

    Mention + Freshworks CRM

    Create Contact to Freshworks CRM from New Alert in Mention Read More...
    Close
    When this happens...
    Mention Integration New Alert
     
    Then do this...
    Freshworks CRM Integration Create Contact
  • Mention Integration Freshworks CRM Integration

    Mention + Freshworks CRM

    Create Note to Freshworks CRM from New Alert in Mention Read More...
    Close
    When this happens...
    Mention Integration New Alert
     
    Then do this...
    Freshworks CRM Integration Create Note
  • Mention Integration Freshworks CRM Integration

    Mention + Freshworks CRM

    Create Account to Freshworks CRM from New Alert in Mention Read More...
    Close
    When this happens...
    Mention Integration New Alert
     
    Then do this...
    Freshworks CRM Integration Create Account
  • Mention Integration Freshworks CRM Integration

    Mention + Freshworks CRM

    Add Appointment in Freshworks CRM when New Alert is created in Mention Read More...
    Close
    When this happens...
    Mention Integration New Alert
     
    Then do this...
    Freshworks CRM Integration Add Appointment
  • Mention Integration Freshworks CRM Integration

    Mention + Freshworks CRM

    Create Task to Freshworks CRM from New Alert in Mention Read More...
    Close
    When this happens...
    Mention Integration New Alert
     
    Then do this...
    Freshworks CRM Integration Create Task
  • Mention Integration {{item.actionAppName}} Integration

    Mention + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Mention + Freshworks CRM in easier way

It's easy to connect Mention + Freshworks CRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Alert

    Triggers when a new alert is added.

  • New Mention

    Triggers when a new mention comes through for the specified alert

  • New Appointment

    trigger when new appointment created.

  • New Completed Task

    Trigger when any task gets completed.

  • New Contact

    Trigger when new contact is created.

  • New Deal

    Trigger when new deal created.

  • New Task

    Trigger when new task created.

    Actions
  • Create Alert

    Creates a new alert

  • Add Appointment

    Add an appointment.

  • Create Account

    Create an account.

  • Create Contact

    Creates a contact.

  • Create Deal

    Creates a deal.

  • Create Note

    Creates a note.

  • Create Task

    Creates a task.

  • Update Contact

    Updates an existing contact.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Mention & Freshworks CRM Integrations Work

  1. Step 1: Choose Mention as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshworks CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Mention to Freshworks CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mention and Freshworks CRM

Mention

Mention is a software that helps to track and manage mentions on social media platforms. This top helps to research topics and people and can be used for business and personal purposes. There are two versions of Mention; one is free and the other comes with an affordable price. The free version has limited features but the premium version has advanced features such as keyword alerts, trending information, and more. This top helps to track and manage online brand awareness and help to minimize the responses from the unwanted mentions (Rogers, 2018. Mention also helps to identify trends and insights by bringing real-time data under one roof. It also offers users to view insights and reports of their stored information and shared information. This top is available for Mac and Windows and can be connected with Google Drive and Evernote (Rogers, 2018.

Freshworks CRM

Freshworks CRM is the marketing automation top that helps to organize all marketing activities under one roof. This top helps to send emails, create landing pages, track leads, engage customers, plan marketing calendars, create marketing campaigns, track marketing results, connect with other tops, automate tasks, manage contacts, manage events, manage products, etc. The Freshworks CRM top is easy to use and works quickly. This top is available for all major platforms including web-based services, mobile apps, desktop apps, etc. Freshworks CRM is available in three different plans; Free Starter Plan, Free Basic Plan, and Professional Plan. The free starter plan has limited features but can be paid later to unlock all features. The paid plans are available at affordable prices (Nishita & Shashank Jha, 2017.

Integration of Mention and Freshworks CRM

This integration will help to track the business inquiries received via Mention. This integration will also help to manage all customer inquiries by using Freshworks CRM. This integration will help to reduce the number of duplicate entries into Freshworks CRM by using single sign-on feature. Freshworks CRM will help to update content on behalf of users. This integration will help to update content on behalf of users who are not familiar with Freshworks CRM.

Benefits of Integration of Mention and Freshworks CRM

This integration will help to improve productivity by reducing the manual work required to enter customer inquiries into Freshworks CRM. This integration will improve productivity by eliminating the time spent on entering visitor statistics into Mention via its API. This integration will help to save time by using single sign-on feature. This integration will improve efficiency by using the automated provisioning of accounts. This integration will improve efficiency by using quick search feature in Freshworks CRM. This integration will improve efficiency by using business insights feature in CEO/CMO dashboard in Freshworks CRM. This integration will help to reduce the manual work invpved in handling customer support queries by using report generation feature in Freshworks CRM. This integration will help to improve the workflow process by using e-mail templates feature in Freshworks CRM (Kambhampati & Riaz Hussain, 2017.

I hope that you have found this blog useful. Thank you for reading!

The process to integrate Mention and Freshworks CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.