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Mautic + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Mautic and Zendesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Mautic

Mautic is an open source marketing automation tool that helps businesses communicate with their audience at the right time.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

  • Ticketbud Ticketbud
  • TicketCo TicketCo
  • Ticket Tailor Ticket Tailor

Best ways to Integrate Mautic + Zendesk

  • Mautic Zendesk

    Mautic + Zendesk

    Create Ticket to Zendesk from New Contact in Mautic Read More...
    Close
    When this happens...
    Mautic New Contact
     
    Then do this...
    Zendesk Create Ticket
  • Mautic Zendesk

    Mautic + Zendesk

    Update User in Zendesk when New Contact is created in Mautic Read More...
    Close
    When this happens...
    Mautic New Contact
     
    Then do this...
    Zendesk Update User
  • Mautic Zendesk

    Mautic + Zendesk

    Create User to Zendesk from New Contact in Mautic Read More...
    Close
    When this happens...
    Mautic New Contact
     
    Then do this...
    Zendesk Create User
  • Mautic Zendesk

    Mautic + Zendesk

    Create Organization to Zendesk from New Contact in Mautic Read More...
    Close
    When this happens...
    Mautic New Contact
     
    Then do this...
    Zendesk Create Organization
  • Mautic Zendesk

    Mautic + Zendesk

    Update Ticket in Zendesk when New Contact is created in Mautic Read More...
    Close
    When this happens...
    Mautic New Contact
     
    Then do this...
    Zendesk Update Ticket
  • Mautic {{item.actionAppName}}

    Mautic + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Mautic + Zendesk in easier way

It's easy to connect Mautic + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new contact is created.

  • New Form Entry

    Triggers when a form is submitted.

  • New Marketing Message

    Triggers when new marketing message created.

  • New Text Message

    Triggers when new text message created.

  • Updated Contact

    Triggers when a contact updated.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Marketing Message

    Create a marketing message.

  • Create Text Message

    Create a text message

  • Create or Update Contact

    Creates a new contact or updates and existing contact.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Mautic & Zendesk Integrations Work

  1. Step 1: Choose Mautic as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Mautic to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mautic and Zendesk

Mautic?

Mautic is a CRM system that allows the user to handle the communication aspects of their business. It has tops to track email, manage social media, schedule social media posts, manage leads, set up sales processes, handle payments, and more. The Mautic system is available as an open source product, but also it is available as a hosted system for those who are not interested in setting up their own installation.

Zendesk?

Zendesk is a customer service software that allows users to set-up online tickets to deal with customer issues. It also tracks the status of each ticket along with basic information about the customer. It allows users to store all their ticket information for easy access. Mautic integrates with Zendesk so that it can be used for customer communication management. The integration allows users to manage tickets through Zendesk without having to change to another system.

  • Integration of Mautic and Zendesk
  • The integration between Zendesk and Mautic makes it easier for users to manage customer communications through one system. This integration allows users to set-up tickets directly from within Mautic, which means they don’t have to switch back and forth between systems to enter information. When creating tickets in Mautic, the data is automatically added to the customer record in Zendesk. Users can even set up templates for common requests. If the same request is sent again, the template can be edited, then saved as a new ticket type.

  • Benefits of Integration of Mautic and Zendesk
  • The integration of Zendesk and Mautic gives users benefits in several areas of their business. This integration helps them save time because they don’t have to switch back and forth between two systems to do everything they need to do. All customer communication tasks can be done through one system without any extra steps or work. The integration between these two systems improves communication because users can create tickets right from within Mautic. This helps them secure better communication with their customers by making sure all communication goes through one place. With the integration of Mautic and Zendesk, users can make sure their customer service process is as effective as possible.

    In conclusion, the integration of Mautic and Zendesk makes it easier for users to manage customers and communications through one system. This integration saves time and improves communication between organization and customers by allowing users to create tickets directly from within Mautic without switching back and forth between systems.

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.